Monitoring Operator

Description

Job Summary: This professional will be responsible for trip monitoring and tracking, incident handling, and customer, partner, and supplier support using internal systems. Key Highlights: 1. Trip monitoring and tracking 2. Handling of incident events (Losses, Damages, and Occurrences) 3. Customer, partner, and supplier support Your challenges will include: * Performing trip monitoring and tracking; * Handling incident events related to Losses, Damages, and Occurrences; * Responding to calls from customers, partners, and suppliers to provide clarifications and guidance regarding tracked and/or monitored trips; * Operating internal systems (SGR, Rastrear 4\.0, SIL) * Requirements and qualifications Requirements and qualifications: * Completed high school education; * Proficiency in Microsoft Office suite; * Flexible availability for work hours; * Strong drive to deliver results, high energy, innovative mindset, and proactive attitude! * Prior experience in this field is a plus; **Requirements and qualifications** Requirements and qualifications: Completed high school education; Proficiency in Microsoft Office suite; Flexible availability for work hours; Strong drive to deliver results, high energy, innovative mindset, and proactive attitude! We are a technology and innovation company specializing in Risk Management and Logistics Management solutions. With over 23 years of experience in logistics and technology, we prevent more than 50 million incidents annually. Currently, we serve over 3,500 major clients who trust our solutions, supported by a top-tier team of more than 800 professionals. We are part of nstech, Latin America's largest technology platform for logistics and mobility. Accelerate your career by joining the ecosystem that is revolutionizing the future of freight and passenger transportation across Latin America.