Description
Job Summary:
Be the customer's first point of contact with the brand, ensuring a welcoming, efficient, and organized reception experience while conveying friendliness and professionalism.
Key Highlights:
1. Greet customers cordially
2. Keep the reception area clean and organized
3. Strong verbal communication skills and professional personal presentation
**Job Mission:**
Be the customer's first point of contact with the brand, ensuring a welcoming, efficient, and organized reception experience while conveying friendliness and professionalism from arrival through to final service delivery and customer care.
**Key Responsibilities:**
* Greet customers cordially, introduce them to the premises, and explain service procedures;
* Manage the waiting queue and monitor reservations;
* Direct customers to appropriate tables, departments, or staff members;
* Support the customer service team and management in managing public flow;
* Maintain a clean, organized, and professionally presented reception area;
* Record service-related information and assist with customer satisfaction surveys when required.
**Requirements:**
* Completed high school education;
* Strong verbal communication skills and professional personal presentation;
* Prior experience in customer-facing roles is preferred;
Preferred Qualifications:
\- Currently pursuing a bachelor's degree in Psychology or Speech-Language Pathology
Compensation: Starting at R$1\.500,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work Location: On-site