Maître

Description

Job Summary: The Maître of Food & Beverage (F&B) at AB will lead the lounge operation at a high-end poker house, ensuring excellence in service and delivering a sophisticated, memorable experience to guests. Key Highlights: 1. Lead the lounge operation at a high-end poker house 2. Ensure excellence in service and a sophisticated customer experience 3. Coordinate the team and maintain quality and hospitality standards We are seeking a **Maître of F&B (AB)** to work at a high-end poker house, responsible for leading lounge operations, ensuring service excellence, and providing a sophisticated and memorable experience to guests. This professional will be a key figure in team coordination and in maintaining quality and hospitality standards. **Main Responsibilities** * Supervise all **Food & Beverage (F&B)** operations in the lounge and VIP areas. * Coordinate teams of waiters, bartenders, hostesses, and assistants. * Ensure a high standard of service aligned with the venue’s premium profile. * Greet guests and manage reservations, especially for VIP guests. * Manage table turnover, private booths, and waiting lists. * Resolve conflicts with elegance and professionalism. * Monitor service quality, product presentation, and service timing. * Collaborate closely with bar and kitchen teams to ensure operational efficiency. * Track performance indicators (sales, average check, guest satisfaction). * Ensure compliance with hygiene, safety, and best practice standards.