INFORMATION TECHNOLOGY ANALYST (Infrastructure / Support / Networks)

Description

Job Summary: Senior IT Infrastructure/Support Analyst to work on infrastructure, ensuring stability, security, and availability of IT systems within a Construction and Engineering company. Key Highlights: 1. Make a real impact on construction projects across Brazil. 2. Maintain a stable, secure, and highly available IT environment. 3. Work for a growing Construction and Engineering company. Do you enjoy infrastructure challenges, like getting hands-on, and want to see your work directly impacting real construction projects across Brazil? Then this position at CONSTRUTORA ÁPIA could be your next step. We are a major Construction and Engineering company experiencing continuous growth, and you will be a key player in maintaining our IT environment—stable, secure, and available—for both field and office teams. * Administer servers, networks, and infrastructure resources. * Monitor the environment (performance, availability, security). * Provide second-level support to internal users. * Manage backups, updates, and patches. * Configure and maintain equipment (workstations, printers, routers, etc.). * Document procedures, access credentials, and changes. * Support IT improvement initiatives and new solution deployments. Requirements: **Mandatory Requirements:** * Prior experience as a Senior IT Infrastructure/Support Analyst. * Networking knowledge (TCP/IP, VLAN, Wi-Fi, firewall). * Administration of Windows environments (servers and workstations). * Experience with backup solutions, antivirus, and security policies. * Hands-on user support experience (hardware and software) in person. * Availability for 100% on-site work. **Preferred Qualifications:** * Experience in Construction, Engineering, or similar industries. * Knowledge of virtualization (VMware, Hyper-V) and Active Directory (AD). * Familiarity with ITIL or IT service management best practices. * Participation in infrastructure migration or upgrade projects.