Appointment Scheduling Agent

Description

Job Summary: A professional responsible for providing compassionate patient service, scheduling appointments and exams, and organizing medical schedules. Key Highlights: 1. Patient-centered service focused on excellence and humanization 2. No prior experience required 3. Psychological, legal, social, financial, and nutritional support **Responsibilities:** * Receiving patient calls and WhatsApp messages with a focus on compassionate and excellent service; * Scheduling, canceling, and rescheduling appointments and exams in the system; * Providing information regarding procedures, preparation, timing, physicians, and facilities; * Organizing medical schedules, considering health insurance rules and professionals' specific requirements; and other duties inherent to the position. **Desired Qualifications:** Completed high school education and basic Microsoft Office skills; **No experience required.** **Working Hours:** Monday to Friday, 10:00 AM to 4:00 PM, and one Saturday per month, 7:00 AM to 1:00 PM **Benefits:** * Transportation Allowance * Meal Allowance of R$ 25.73 per workday * Health and dental plan (Unimed) – enrollment available after 3 months * Araújo Pharmacy network – enrollment available after 3 months * Wellhub (Gympass) – Wellness program * Optum – Psychological, legal, social, financial, and nutritional support