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Job Summary: We are seeking a professional interested in infrastructure and technical support, with a focus on user assistance and resolution of basic hardware and software issues to support colleagues. Key Highlights: 1. Light and collaborative work environment 2. Award-winning IT company for over 10 years 3. Strong growth in domestic and international markets **Who Are We?** --------------- We are a corporate technology products company. With over 15 years of history, we are just getting started! We are experiencing strong growth in domestic and international markets while staying true to our core values: combining technical challenges with a light and collaborative work environment. For three consecutive years, we have been recognized as the best IT company to work for in the country, and for over 10 years, we have ranked among the best companies in Brazil and Latin America. We are thrilled by this recognition, which motivates us to achieve even more. **Want to join our team? Check out what’s required.** ------------------------------------------------------------ * Completed high school; * Interest in infrastructure and technical support; * Aptitude and enthusiasm for interacting with customers. **What is not mandatory but may be a differentiator?** ----------------------------------------------------------- * Technical course in Networking or Information Technology. **What will you do daily?** ------------------------------------------ * Support end-to-end handling of infrastructure and technical support requests from SYDLE employees; * Resolve basic hardware and software issues; * Assist with day-to-day operations related to equipment maintenance, installation, and organization; * Contact and coordinate with vendors. **Interested in SYDLE and this opportunity?** ------------------------------------------------- It would be wonderful to receive your resume and learn about your interest in joining our team! Each submitted resume is reviewed by our HR department, and if yours is selected, we will contact you to invite you to our selection process. So keep an eye on your phone and email — agreed? If your resume is not selected for this position, don’t worry! You will automatically be added to our talent pool for future opportunities. **Count on SYDLE!** ---------------------- Our opportunities are open to talented individuals, regardless of race, gender, sexual orientation, disability, socioeconomic background, or religion. We want to grow together and believe that the more diverse and authentic our team is, the richer our daily experience becomes. Therefore, we adopt a differentiated and attentive approach to this topic throughout our selection processes. If you require any special accommodations during our selection process or face difficulties covering travel expenses to attend evaluations, please let us know — contact HR when scheduling the stages. **Check Out Our Benefits!** ------------------------------ **Individual Needs:** ----------------------------- Each employee has unique needs. Some have large families and wish to include everyone under their health plan; others already have family coverage through another provider. Some rely on public transportation, while others own cars and value a parking space. Some prefer eating at restaurants, while others prefer grocery shopping to prepare home-cooked meals… So why impose rigid, one-size-fits-all benefits when people’s needs differ? That’s SYDLE — a human-centered, flexible company that cares about the individual needs of its employees. **Some of Our Options:** ------------------------------ * We offer Unimed or Bradesco health and dental plans, with multiple options from these providers — you may include your spouse and children; * Since pets are part of the family, we provide exclusive discounts on animal health insurance plans through Dog Life; * We provide a flexible benefits card usable at supermarkets and restaurants. And yes — this benefit continues uninterrupted during vacation so you can maintain healthy eating habits; * Transportation allowance, if needed; * Access to "Total Pass": a platform offering discounts and access to various gyms and studios. **In addition to these, we also offer:** ----------------------------- * Support for courses and technical certifications; * Personal accident insurance; * No dress code; * Partnerships with restaurants and other service providers; * Referral bonus for recommending friends to SYDLE job openings; * Differentiated PR policy; * Integration lounge with gourmet area and a spacious open area for relaxation or alternative work settings; * Complimentary snacks, including fruits, grilled sandwiches, and more; * Monthly workplace gymnastics and health blitzes covering varied topics; * Group activities: Volleyball, Soccer, Boxing, and Guided Meditation are just some of the activities you can join; * Enhanced maternity and paternity leave policies, plus a monthly allowance per child; * And, of course, an unparalleled friendly and collaborative work environment!
