CRM Assistant position Description: We are looking for a CRM Assistant to support customer relationship management, aiming to enhance customer loyalty and satisfaction. Responsibilities: * Implement the CRM strategies defined by the company * Interact with customers through various communication channels, adhering to all process steps * Analyze data and prepare reports on CRM campaign performance * Participate in campaigns designed for lead generation * Monitor customer satisfaction and identify opportunities for improvement Requirements: * Completed high school education * Prior experience with CRM systems and customer service * Knowledge of CRM tools is a plus * Strong communication and interpersonal skills