Indeed
Senior-Level Internship - Quality Management (Morning Shift)
Experience activities that contribute to the student's professional development, aiming to foster an understanding of the quality process—certification, accreditation, and patient safety—through the application of theoretical and practical knowledge, where problem-based situations promote hands-on experience in Quality Management responsibilities.
**Schedule:** Monday through Friday, from 08:00 to 14:00 hours.
**Salary:** R$ 1.000,00
**Benefits:**
Transportation allowance;
Life insurance.
**Responsibilities and Duties**
The Intern’s activities, guided and supervised by the responsible professional, include:
* Monitoring and reviewing workflows and operational processes based on process management methodologies;
* Preparing meeting minutes and archiving attendance lists;
* Organizing physical folders and electronic files (Microsoft Word, Microsoft Outlook, Microsoft Excel) related to the Accreditation/Certification/Patient Safety Process;
* Reviewing, monitoring, and controlling quality tools across departments;
* Supporting internal audits and follow-up activities;
* Assisting in the preparation of internal and external audit reports;
* Attending meetings;
* Participating in internal training sessions related to quality and patient safety processes;
* Supporting problem resolution related to the Certification and Patient Safety project;
* Using quality tools;
* Monitoring and reviewing workflows and operational processes based on process management methodologies;
* Collaborating with the analyst across all areas of the Santa Casa BH Group;
* Reviewing, monitoring, and controlling Nonconformance Reports, Action Plans, Process Maps, and Risk Maps;
* Participating in internal training sessions related to the stages of the Accreditation Project;
* Supporting problem resolution related to the Accreditation Project;
* Monitoring the implementation and maintenance of the Quality Management System (ISO 9001 and ONA);
* Monitoring and reviewing workflows and operational processes based on process management methodologies;
* Organizing physical folders and electronic files (Microsoft Word, Microsoft Outlook, Microsoft Excel) related to the Certification Process;
* Providing technical support for Quality Management System requirements;
* Monitoring Hospital Committees and Mandatory Commissions;
* Supporting the Patient Safety Unit across all healthcare facilities comprising Santa Casa BH (Santa Casa BH Hospital, São Lucas Hospital, and Medical Specialties Center);
* Monitoring regulatory agency processes;
* Participating in the Internal Audit Cycle alongside the designated analyst;
* Attending internal departmental training sessions.
* Performing other tasks of similar nature and complexity level, as requested by the immediate supervisor.
**Requirements and Qualifications**
Course(s): Nursing, Health Services Management, Hospital Management, Pharmacy, Biomedicine, Engineering, Law, Information Technology, etc.
Period(s): Currently enrolled in an undergraduate program with a minimum expected duration of two years until graduation.
**Additional Information**
We are Santa Casa BH, and we work for a cause: delivering cutting-edge healthcare to everyone. With over 100 years of history, we have built a legacy recognized by all residents of Minas Gerais. We are acclaimed as the largest healthcare institution in the state, comprised of Santa Casa BH—100% SUS High-Complexity Hospital; São Lucas Private and Insurance Hospital; Santa Casa BH Specialized Outpatient Clinics; Santa Casa BH Maternal and Child Institute; Santa Casa BH Oncology Institute; Santa Casa BH Clinical Research; Órix Lab Santa Casa BH; Santa Casa BH School of Health; Santa Casa BH Geriatric Institute; and Santa Casa BH Family Care.
More than 8,000 employees embrace our mission as their own ideal. Together, we are one heart.
**Warning!** Santa Casa BH **does not charge any fees during its selection processes.** All recruitment procedures are conducted **free of charge and transparently**. If in doubt, contact Santa Casa BH directly via official channels available on our website. Protect yourself against scams and fraud, and rely on us for a secure and trustworthy selection process.

R. Espírito Santo, 700 - Centro, Belo Horizonte - MG, 30160-030, Brazil
R$1,000/month