Description
Job Summary:
Telephone support to answer customer inquiries and provide quick solutions, delivered via email, chat, WhatsApp, and voice.
Key Highlights:
1. Market leader in customer relationship management
2. Growth opportunities and career development plan
3. No prior experience required
Join AeC! We are market leaders in customer relationship management with over 30 years of experience and have been certified since 2020 as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being.
Career Development Plan at AeC
At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC!
**Responsibilities:** Telephone support to answer customer inquiries and provide quick solutions, as well as guiding customers step-by-step to resolve issues. Support is delivered via email, chat, WhatsApp, voice, and other channels.
Requirements
Must be at least 18 years old
High school diploma or equivalent
Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2\.
Position also open to first-time job seekers.
Prior experience is not required; however, it is considered an advantage if you have previously worked as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or receptive customer service representative, salesperson, SAC (Customer Service Center), sales professional, teleoperator, interaction expert, operator, among others.
Here, you’ll find cutting-edge Technology, Human Warmth, Innovation, people, and opportunities.
**Minimum Education Level:** High School Diploma (Secondary Education)