Description
Job Summary:
Supervise cashier operations, provide support to cashiers, ensure service quality, prevent fraud, and guide the team.
Key Highlights:
1. Cashier operational supervision and support
2. Ensuring service quality and loss control
3. Fraud prevention and team guidance
Supervise front-end cashier operations, support cashiers, authorize cancellations and reversals, and manage cash register opening and closing. Responsibilities include ensuring service quality, loss control, change regulation, fraud prevention, and team guidance.
* Provide funds for change;
* Process cancellations, reversals, and refunds for amounts mistakenly recorded;
* Organize queues;
* Manage scheduling for temporary replacements;
* Perform cash withdrawals (cash pulls);
* Process product exchanges or returns;
* Open and close cash registers;
* Control and distribute reserve funds to replenish registers and provide change for operations;
* Verify reserve funds;
* Record cash amounts and forward them to the treasury for tracking and deposit;
* Approve discounts;