Receptionist/Customer Service Representative

Description

Job Summary: Professional for reception and patient service organization in a clinic, providing commercial and clinical team support with excellent communication skills and proactivity. Key Highlights: 1. Patient reception and engagement 2. Commercial and clinical team support 3. Process organization and discipline Technical Requirements: Basic computer literacy Proficiency in Word Basic knowledge of Excel Ease of use of management systems (CRM / clinic system) Prior experience in dental clinics or healthcare clinics will be considered an advantage Behavioral Competencies: Excellent verbal and written communication Professional demeanor and appropriate appearance Process organization and discipline Efficiency in face-to-face and WhatsApp-based customer service Warm, friendly, and proactive personality Ability to work with goals and performance indicators Job Responsibilities: Patient reception and engagement Appointment confirmation and patient flow organization Commercial and clinical team support Medical record organization and system registration Support for internal relationship-building and referral activities. Employment Type: Full-time CLT Salary: R$1.622,00 - R$2.899,08 per month Benefits: * Company-provided mobile phone Work Location: On-site