Ico Engineering Network Job Listings

Field Services Operator65104604168450120

Indeed

Field Services Operator

We are looking for a **Field Services Operator** to carry out "Service Orders" (SOs) on-site, including installation, repair, address changes, and other services, in accordance with the company's defined operational procedures. If you are an attentive professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s set sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective personal protective equipment (PPE), when required; * Drive the company vehicle when necessary; * Perform other duties related to the position, as required by the department and leadership direction; * Maintain the vehicle in compliance with processes defined by the Fleet Management Department, ensuring its proper operation; * Implement workplace safety procedures, such as Preliminary Risk Analysis (PRA) and use of PPE, in accordance with current legislation; * Carry out field service orders, including installation, repair, address changes, and other services, in accordance with the company's defined operational procedures; Provide referrals for additional or new sales; * Safeguard and be accountable for the conservation, maintenance, proper use, and custody of resources provided by the company, and inspect the environment after service execution to ensure organization, cleanliness, and proper disposal of used materials. **Requirements and Qualifications** * High school diploma; * Basic computer skills; * Knowledge of networks and computer maintenance; * Familiarity with the city’s geography; * Driver’s license category "B" and defensive driving certification. **Preferred qualifications:** * 6 months of experience in the telecommunications sector; * Availability for travel; * Knowledge of access transmission technologies and media – twisted pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that fosters personal and professional development; * Horizontal and vertical work environment—meaning you are the protagonist of your own career!; * Meal allowance (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deducted Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet** (broadband) **market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from the interior to state capitals**—actively contributing to digital transformation in Brazil.

R. Gen. Piragibe, 2126 - Centro, Icó - CE, 63430-000, Brazil

Indeed

Field Service Operator

We are looking for a **Field Service Operator** to perform field "Service Orders" (SOs), including installation, repair, address change, and other services, in accordance with the company’s defined operational procedures. If you are an attentive professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s set sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments, as requested; * Use individual and collective safety equipment when required; * Drive company vehicles when necessary; * Perform additional duties related to the position, as needed by the department and per leadership direction; * Maintain company vehicles in compliance with Fleet Department-defined processes, ensuring proper operation; * Implement workplace safety procedures, including Preliminary Risk Analysis (PRA) and use of Personal Protective Equipment (PPE), in accordance with current legislation; * Carry out field service orders, including installation, repair, address change, and other services, in accordance with the company’s defined operational procedures; identify and recommend opportunities for additional or new sales; * Safeguard, maintain, properly use, and secure company-provided resources; inspect the work environment after service completion to ensure organization, cleanliness, and proper disposal of used materials. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Familiarity with networks and computer maintenance; * Knowledge of local city geography; * Driver’s license category "B" and defensive driving certification. **Preferred qualifications:** * Six months’ experience in telecommunications; * Willingness to travel; * Knowledge of access transmission technologies and media — twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **Additional Information** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical organizational structure—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment health plan; * Dental plan; * Life insurance; * Childcare allowance; * PCD (Person with Disability) dependent allowance; * Payroll-deductible loan (available after six months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at higher education institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a small town in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—actively contributing to Brazil’s digital transformation.

R. Dr. João Pessoa, 371 - Centro, Iguatu - CE, 63500-092, Brazil

Optical Fiber Maintenance Operator64845013052417122

Indeed

Optical Fiber Maintenance Operator

**Job Description** We are looking for an **Optical Fiber Maintenance Operator** to perform activities related to maintaining our optical fiber network, including conducting vehicle inspections prior to starting work, identifying the need for vehicle maintenance, and possibly overseeing vehicle maintenance and cleaning operations. In addition, handling G-PON network equipment in data center racks. If you are a detail-oriented professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s set sail toward the future! **#JoinBrisanet** **Your typical day will include:** * Embodying the organizational identity of the Brisanet Group; * Actively participating in organizational meetings and commitments, as requested; * Using individual and collective safety equipment when required; * Driving the company vehicle when necessary; * Performing other duties related to the position, according to departmental needs and leadership direction; * Ensuring the vehicle complies with processes defined by the Fleet Management Department, guaranteeing its proper operation; - Implementing workplace safety procedures, such as Preliminary Risk Analysis (PRA) and use of Personal Protective Equipment (PPE), in accordance with current legislation; * Conducting vehicle inspections before starting work, identifying the need for vehicle maintenance, and possibly overseeing maintenance and cleaning operations; - Consistently using daily demand management systems, such as Preliminary Risk Analysis (PRA), among others; * Handling electronic equipment, including power meters, fusion splicers, OTDRs, etc.; * Performing optical fiber cable laying, splicing, and connectorization; * Conducting OTDR tests to locate potential fault points in the fiber; * Installing distribution and optical termination structures (DGOs, DIOs, PTOs); * Handling G-PON network equipment in data center racks; * Managing inventory and storage of supplies under your responsibility. **What we seek for this opportunity:** * Completed high school education; * Basic computer skills; * Fundamental knowledge of networks and computer maintenance; * Familiarity with local geography; * Valid Class "B" driver’s license and defensive driving certification. **Preferred qualifications:** * Six months of experience in telecommunications; * Willingness to travel; * Knowledge of access transmission technologies and media—twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **At the Brisanet Group, you’ll find:** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A flat yet growth-oriented structure—meaning you’re the protagonist of your own career!; * Meal benefits (on-site cafeteria at headquarters; Alelo card at branches); * Co-payment health insurance plan; * Dental insurance plan; * Life insurance; * Childcare allowance; * Support allowance for dependents with disabilities; * Payroll-deductible loans (available after six months); * Up to 50% discounts on Brisanet Internet and BrisaMusic services; * Up to 60% discounts at higher education institutions.

JPVF+Q7 Iguatu, CE, Brazil

Optical Fiber Maintenance Leader64842811057025123

Indeed

Optical Fiber Maintenance Leader

**Job Description** We are looking for an **Optical Fiber Maintenance Leader** to receive and assign optical fiber maintenance requests to field teams, monitor team productivity and the quality of procedures performed by those teams, and manage open and ongoing service orders (SOs). If you are a detail-oriented professional who delights customers and demonstrates strong ownership, Brisanet is the place for you! Let’s set sail toward the future! **\#JoinBrisanet** **Your typical day will include:** * Embodying the organizational identity of the Brisanet Group; * Ensuring compliance with departmental standards, processes, routines, and policies; * Monitoring and analyzing area performance indicators and defining short-term actions to improve deliverables; * Analyzing and proposing improvements to operational routines; * Preparing and presenting results reports, forms, spreadsheets, or documents to leadership as requested; * Actively participating in organizational meetings and commitments when required; * Using individual and collective personal protective equipment (PPE) when necessary; * Performing other duties related to the position, as needed by the department and directed by leadership; * Verifying that teams have all required materials and/or equipment before beginning activities; \- Receiving and assigning requests (SOs – Service Orders) to field teams; * Monitoring team productivity and procedure quality through SO receipt; * Managing open and ongoing service orders; * Auditing SOs after teams complete services; * Monitoring optical fiber maintenance SLAs; * Monitoring team routes and idle time via GPS tracking; * Requesting materials; * Monitoring vehicle fuel usage, wear, and consumption for team vehicles, coordinating necessary actions in case of incidents; * Handling onboarding of new teams, including recruitment processes, training, etc.; * Assessing and arranging intercity team relocations as needed; * Addressing customer complaints received through support channels and the ombudsman office; * Updating information for calculating team productivity; * Performing administrative routines for field teams. **What we’re looking for in this opportunity:** * Completed high school education; * Basic computer skills; * Knowledge of networks and computer maintenance; * Familiarity with local geography; * Driver’s license Class "B" and defensive driving certification; * Proficiency with Google tools (Sheets, Docs), basic computer skills, and foundational people management knowledge. **Preferred qualifications:** * 1 year of experience in telecommunications; * Willingness to travel; * Knowledge of access transmission technologies and media — twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling. **At the Brisanet Group, you’ll find:** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A flat yet growth-oriented structure—meaning you are the protagonist of your own career!; * Meal benefits (on-site cafeteria at headquarters; Alelo card at branches); * Co-payment health plan; * Dental plan; * Life insurance; * Childcare allowance; * Allowance for dependents with disabilities; * Payroll-deductible loans (available after 6 months); * Up to 50% discount on Brisanet internet and BrisaMusic services; * Up to 60% discounts at higher education institutions.

ROD CE 138, KM 14, S/N - Crioulos, Pereiro - CE, 63460-000, Brazil

Telecommunications Assistant64147181224579124

Indeed

Telecommunications Assistant

**Job Description** We are looking for a **Telecommunications Assistant** to monitor and provide support for the voice control, LTE/5G platform. Provide support in configuring routes, extensions, cities, services, and other logic rules related to voice, LTE/5G services. Prepare detailed traffic analysis reports. If you are a meticulous professional who delights customers and has a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#VemSerBrisanet** **What will your day-to-day look like?** * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area indicators when necessary; * Actively participate in meetings and organizational commitments when required; * Use individual and collective safety equipment when necessary; * Perform other related tasks according to area needs and leadership guidance; * Monitor and support voice, data, LTE/5G platforms; * Provide support in configuring routes, extensions, network settings, and other logic rules related to voice services; * Monitor radio frequency planning and coverage studies (via drive\-test and network planning software) for areas served by LTE/5G technologies; * Monitor detailed traffic analysis; * Monitor discrepancies identified in CDR billing reconciliation between operators; * Reconcile and analyze disputes; * Verify debits and/or credits for network usage, following up on appropriate actions; * Maintain contact with support teams from other operators to resolve issues; * Handle fixed-line number portability procedures; * Receive port-in or port-out requests, forward and track the process in the Brazilian Telephony Association's portability system; * Coordinate line activation or deactivation with Brisanet's Customer Support department; * Monitor and support OSS (Operation Support System) and BSS (Business Support System) services, RAN (Radio Access Network), and network CORE. **What we are looking for in this opportunity:** * Completed technical degree in Computer Science; * Knowledge of computer systems and networks; * Programming and networking logic; * Skills in Google Earth and QGIS **Will be considered a plus:** * Pursuing a bachelor's degree in Science and Technology, Information Systems, or related fields. **At Brisanet Group you will find:** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical structure, meaning you are the protagonist of your career!; * Meals (Headquarters via cafeteria and branches via Alelo); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * IVI (Emotional Support Platform); * Childcare Allowance; * PCD Dependent Allowance; * Payroll Deductible Loan (after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Discounts of up to 60% at Higher Education Institutions.

ROD CE 138, KM 14, S/N - Crioulos, Pereiro - CE, 63460-000, Brazil

Administrative Analyst | Corporate Project Maintenance64147181243521125

Indeed

Administrative Analyst | Corporate Project Maintenance

**Job Description** We are looking for an **Administrative Analyst** to conduct production analysis and studies, delivery capacity, and other team results. Provide support for area planning and control. Consolidate material planning demands from the area. Participate in new projects focused on innovation and results. If you are a detail-oriented professional who delights your customers and has a sense of ownership, Brisanet is the place for you! Let’s sail towards the future! **\#JoinBrisanet** **What will your day-to-day look like?** * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Propose improvements for area routines and processes; * Maintain area performance indicators; * Actively participate in meetings and organizational commitments when requested; * Provide support to employees on matters related to the area; * Analyze and propose improvements in operational routines, aiming to optimize department operations; * Use individual and collective safety equipment when necessary; * Perform other related duties according to area needs and leadership direction; * Conduct production analysis and studies, delivery capacity, and other team results; * Guide leaders, supervisors, and coordinators on strategies for improving production and team efficiency; * Support area planning and control; * Consolidate area material planning demands; * Participate in new projects focused on innovation and results; * Build dashboards for performance tracking. **What we are looking for in this opportunity:** * Experience in data management; * Intermediate to advanced skills in Looker Studio; * Proficiency in Google tools – Sheets, Drive, Docs, Email, Forms, etc.; * Data analysis and manipulation resulting in actionable insights for managing results; **An advantage would be:** * Basic knowledge of computer networks; **At Brisanet Group you will find:** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical structure, meaning you are the protagonist of your career!; * Meals (Headquarters via cafeteria and branches via Alelo); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * IVI (Emotional Support Platform); * Childcare Allowance; * PCD Dependent Allowance; * Payroll Deduction Loan (after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Discounts of up to 60% at Higher Education Institutions.

ROD CE 138, KM 14, S/N - Crioulos, Pereiro - CE, 63460-000, Brazil