Icatu Sales Inbound Job Listings

Customer Service Agent II (5)64963609592451120

Indeed

Customer Service Agent II (5)

Description: * High school diploma (college degree is a plus); * Valid driver's license — Category B required; * Proficiency in Microsoft Office Suite; * Experience in customer service; * Experience in sales; * Availability to work on-site on a 6x1 schedule; * Availability to work in the São Luís region. #LI-MH1 #LI-ONSITE At Unidas, your responsibilities will include: * In-person customer service; * Delighting customers during the sales process by offering additional services; * Creating, renewing, and closing contracts in the system; * Verifying and monitoring reservations in the system; * Classifying, sorting, and organizing documents related to the store’s administrative processes. 2512280202491886911

R. da Paz, 161 - Centro, São Luís - MA, 65010-230, Brazil

Negotiable Salary

Store Attendant - Mais Fraldas Bacanga64841984250626121

Indeed

Store Attendant - Mais Fraldas Bacanga

1. Restock and price products in the sales area; 2. Monitor product expiration dates in the sales area using the FIFO method (First In, First Out); 3. Conduct inventory simulation exercises to maintain inventory control; 4. Maintain product layout in the sales area; 5. Ensure the preservation, cleanliness, and safety of work-related equipment; 6. Supervise product receipt, verifying quantities; 7. Store different types of products to prevent potential losses; 8. Periodically perform hygiene tasks and maintain organization within the department. 9. Unload trucks 10. Cashier duties, online customer service, product picking, and delivery follow-up Job type: Full-time, Permanent CLT contract Salary: R$1,926.00 – R$2,300.00 per month Benefits: * Medical assistance * Dental assistance * Basic food basket * Partnerships and commercial discounts * Transportation allowance

R. João Castelo, 3 - Vila Embratel, São Luís - MA, 65081-241, Brazil

R$1,926-2,300/month

Indeed

Young Apprentice (912)

Description: What is the work environment like? Magalu is Brazil's largest ecosystem for buying and selling—a digital platform with physical locations and human warmth. We have received numerous awards and, for over 20 years, have consistently ranked among the best companies to work for, according to VocêS/A and Great Place to Work. Join us! Responsibilities of this Opportunity * Assist with administrative tasks and daily sales routines in the store; * Assist with pre-service customer support; * Support sales staff in organizing daily promotions; * Assist with the store’s telephone customer service; * Assist with organizing, preparing, and maintaining files; * Support telemarketing activities; * Delight and serve customers through excellent service. Requirements * Be aged between 16 and 19; * Currently enrolled in or have completed high school; * Not currently enrolled in higher education. 2511270202401773432

Av. Beira Mar, 200 - Cruzeiro, São José de Ribamar - MA, 65110-000, Brazil

Negotiable Salary

SALES ASSOCIATE - SÃO LUÍS64611268232193123

Indeed

SALES ASSOCIATE - SÃO LUÍS

**JOIN MODA COLMEIA** **LOCATION: SÃO LUÍS – MA** **POSITION: SALES ASSOCIATE** **REQUIREMENTS AND QUALIFICATIONS:** * Completed high school education; * Sales experience. **RESPONSIBILITIES:** * Conduct sales telemarketing to active and inactive customers; * Monitor individual sales targets; * Serve customers at the counter; * Register and update customer information, and complete sales transactions. **BENEFITS:** * Transportation allowance; * Meal vouchers; * Discount on brand products; **INSPIRE, WELCOME, TRANSFORM. BE THE BRIDGE BETWEEN OUR PRODUCTS AND THE DREAMS OF THOSE WHO WEAR MODA COLMEIA!**

R. da Paz, 161 - Centro, São Luís - MA, 65010-230, Brazil

Negotiable Salary

Telemarketing Op - Outbound/Inbound (PwD)64598295332482124

Indeed

Telemarketing Op - Outbound/Inbound (PwD)

Description: * High school diploma; * Age 18 years or older; * Must have a disability certification document; * Make outbound calls through a telemarketing system aiming to reach new customers and achieve campaign targets; * Provide customer support via phone, addressing inquiries or resolving usability issues on the website and app related to contracted services; * Deliver effective solutions regarding service usage incidents; * Ensure excellent service by being helpful, quick, and empathetic; * Collaborate with managers and other teams to find the best solutions for challenges. 2511260202401886602

R. da Paz, 161 - Centro, São Luís - MA, 65010-230, Brazil

Negotiable Salary

Call Center Supervision64583907179906125

Indeed

Call Center Supervision

**ACTIVITIES – CALL CENTER SUPERVISOR (IMAGING CLINIC AND LABORATORY)1\. Team management** * Supervise call center attendants (outbound, inbound and WhatsApp). * Distribute tasks, goals and team schedules. * Monitor individual and collective performance. * Conduct feedback sessions, guidance and continuous improvement actions. * Support integration and training of new employees. **2\. Operational service management** * Ensure that services follow clinic protocols and standards. * Monitor calls and messages to assess quality. * Resolve complex situations escalated by the team. * Ensure compliance with SLA (waiting time, response time, abandonment rate, etc.). **3\. Management of appointments and internal workflows** * Supervise scheduling of imaging and laboratory tests. * Validate slots, critical times and rules for each health plan. * Adjust schedule according to technical capacity and unit availability. * Integrate workflow with reception, radiology, laboratory and billing. **4\. Indicators and reports (ADVANCED EXCEL)** * Develop spreadsheets, dashboards and management reports. * Create productivity analyses: * AHT (average handling time) * AWT (average waiting time) * Abandonment rate * Service level * Team occupancy * Generate demand reports by unit, test type and health plan. * Perform capacity vs. appointment volume analysis. * Present results to coordination and management. **5\. Process improvement** * Identify bottlenecks in service and propose improvements. * Standardize scripts and operational flows. * Support implementation of new systems, integrations and automations. * Review service and scheduling protocols. **6\. Patient relationship** * Handle complex complaints and specific cases. * Engage in retention actions and patient experience initiatives. * Implement strategies to improve NPS and overall satisfaction. **7\. Compliance and organization** * Ensure information confidentiality in accordance with LGPD. * Monitor compliance with internal rules and clinic procedures. * Maintain organized records and documents. Job type: Full-time CLT Salary: R$1\.700,00 \- R$2\.200,00 per month Benefits: * Dental care * Meal allowance * Transportation allowance Experience: * Knowledge in medical area, exams, consultations (Mandatory)

R. da Paz, 161 - Centro, São Luís - MA, 65010-230, Brazil

R$1,700-2,200/month

Salesperson - São Luís / MA64527042185219126

Indeed

Salesperson - São Luís / MA

**Description: Apply quickly by email:** **Requirements and qualifications:** High school diploma; Sales experience in retail, vehicle sales, appliances, telesales or outbound telemarketing is required; Experience in the refrigeration and air conditioning sector is a plus; Proficiency in Microsoft Office - Word, Outlook, and Excel. **Benefits:** Meal allowance, transportation allowance, medical insurance, dental insurance, pharmacy discount program, birthday bonus, pharmacy discounts, Gympass, psychosocial program **Working hours:** Monday to Friday from 08:00 AM to 06:00 PM. **Knowledge:** **Education level:** High school - Completed **Technical skills:** Microsoft Office 2511130202461293119

R. da Paz, 161 - Centro, São Luís - MA, 65010-230, Brazil

Negotiable Salary

Indeed

Store Attendant

1. Stock and price products in the sales area; 2. Control product expiration dates in the sales area using PVPS (First to expire, First to leave); 3. Conduct inventory simulations to maintain stock control; 4. Maintain product layout in the sales area; 5. Ensure the preservation, cleanliness, and safety of work-related equipment; 6. Monitor product receiving, checking quantities; 7. Store different types of products to prevent potential losses; 8. Perform periodic cleaning and maintain organization in the sector. 9. Unload trucks 10. Cashier service, online customer service, product picking, and delivery follow-up Job type: Full-time, Permanent CLT Pay: R$1,926.00 - R$2,300.00 per month Benefits: * Medical insurance * Dental insurance * Basic food basket * Commercial partnerships and discounts * Transportation allowance

Av. Prof. Carlos Cunha, S/N - Jaracaty, São Luís - MA, 65076-820, Brazil

R$1,926-2,300/month

Indeed

Sales Assistant (SDR)

**DESCRIPTION:** Engage in **lead prospecting and qualification**, serving as the first point of contact with potential customers, focusing on identifying opportunities and contributing to the company's commercial growth. **RESPONSIBILITIES:** * Conduct **active prospecting** of new clients through calls, e\-mails, and messages on professional networks; * Perform the **initial contact and lead qualification**, identifying needs and business opportunities; * Record information and interactions in the CRM system, ensuring updates and traceability of contacts; * Support the sales team in **scheduling meetings and service demonstrations**; * Monitor metrics and performance indicators of the sales department; * Contribute to **outreach and communication strategies** together with the sales team; * Maintain a consultative relationship with potential clients, emphasizing clear and humanized communication. **REQUIREMENTS:** * Completed or ongoing higher education in **Business Administration**, **Marketing**, **Sales Management**, **Communication**, or related fields; * Strong verbal and written communication skills; * Proficiency with CRM tools (e.g., HubSpot, Pipedrive, RD Station); * **Basic to intermediate Excel skills** for data and performance tracking; * **Preferred:** Previous experience in **pre\-sales, SDR, or Inside Sales**. **COMPENSATION \+ BENEFITS:** * Salary; * Bonus; * Meal allowance; * Transportation allowance. **WORK HOURS:** * 44 hours/week (Monday to Thursday: 08:00 to 18:00 and Friday: 08:00 to 17:00).

R. da Paz, 161 - Centro, São Luís - MA, 65010-230, Brazil

Negotiable Salary

Customer Service Representative / Sales Consultant – Telecommunications for Crew Members64333032316673129

Indeed

Customer Service Representative / Sales Consultant – Telecommunications for Crew Members

We are an innovative company in the telecommunications sector, specialized in providing telephony and communication solutions for national and international crew members. Our commitment is to deliver high-quality services that connect people around the world, always focusing on innovation, ethics, and excellence in customer service. We value a collaborative, dynamic, and inclusive work environment where each employee is a fundamental part of the company's success. **Responsibilities and duties** * Perform active and/or receptive phone support according to company demands. * Provide information about products, services, promotions, and company policies. * Register and update customer records in the system. * Resolve customer inquiries and complaints, always aiming for satisfaction and loyalty. * Meet established service, sales, or productivity targets. * Maintain confidentiality regarding customer data and information. * Follow customer service scripts and guidelines to ensure standardization and quality. Record customer incidents and feedback for continuous process improvement. **Requirements and qualifications** **Education:** * Completed High School or Technical education; or * Pursuing a Bachelor’s degree in **Business Administration, Marketing, Communications, International Relations, or Sales/Commercial Management**; * **Desirable:** * Professional development courses in **Customer Service, Sales and Negotiation, and Relationship Management**; * Knowledge of **Telecommunications**. **Experience: Desirable:** Customer service experience in **active telemarketing, inbound calls, customer support (SAC), or face-to-face service**. **Technical Skills:** * Intermediate level computer skills; * Strong verbal and written communication; * Negotiation ability and courteous service attitude. **Differentiators:** * Basic/intermediate English proficiency, considering international customer support; **Additional information** **Employment type:** * **CLT** **Working hours:** * Monday to Friday: 8:00 AM to 6:00 PM (with 2 hours for lunch) * Saturday: 8:00 AM to 12:00 PM **Benefits offered:** * **Meal allowance:** BRL 1,300.00/month * **Transportation voucher** * **Health insurance**, including dependents, with no cost-sharing. We are a specialized Human Resources consulting firm, born and developed in Maranhão since 1995. We understand and respect human beings as individuals, talents, and potentials, recognizing the individual as the most important component in the organizational process. This guides us to act differently and committedly toward organizational challenges. Our job openings are listed below and on our social media channels. Our HR solutions: * Recruitment and Selection * Corporate Internship, Trainee, and Apprentice Programs * Psychological Assessment / Potential Evaluation * Talent Pool for People with Disabilities (PcD) * Organizational HR Consulting * HR Research and Organizational Diagnosis * Career Transition Support * Recruitment Process Outsourcing (RPO) * Assessment Tools

R. da Paz, 541 - Centro, São Luís - MA, 65020-450, Brazil

R$1,300/month

Sales Consultant - São Luís/MA (Fixed Term)642961240309791210

Indeed

Sales Consultant - São Luís/MA (Fixed Term)

**Employer: SOLDI PROMOTORA DE VENDAS LTDA/PROMIL PROMOTORA DE VENDAS LTDA** **Work model:** On-site **Responsibilities and duties** * Master the Agibank product portfolio; * Prospect new clients through external actions, active telemarketing, social media customer service, referrals, partnerships, opportunity conversion, conversion of generated leads, and in-person store attendance; * Perform efficient consultative sales of Agibank products and services, conducting negotiations flexibly and results-oriented; * Present to customers the Agibank digital channels, encouraging and assisting in their use; * Provide excellent customer service according to Agibank's sales and service methodology, aiming to build a relationship of trust and respect with the customer; * Maintain an updated and registered client portfolio; * Validate opportunities, register them in the system, and be responsible for the entire progress and quality of the portfolio, retaining customers and reversing potential losses; * Identify and solve possible contract-related issues; **Requirements and qualifications** * High school diploma; * Basic knowledge of Microsoft Office suite; * Certification as a Banking Correspondent to offer Payroll Deductible Loans (FEBRABAN, ANEPS, or equivalent), essential for performing the role. **IT'S A PLUS FOR US, BUT NOT MANDATORY, OK?** * Currently pursuing higher education; * CPA10 certification; * Experience in sales and client prospecting through digital and direct sales; **Additional information** **BENEFITS, FACILITIES AND PARTNERSHIPS:** * Meal allowance and/or food voucher; * Health insurance with exemption from preventive exams once a year; * Dental plan; * Total Pass, for physical activity and well-being; * Profit Sharing Program (PPR) following annual established rules; * Agi ownership program, Tô de Dono/a; * Internal university, Uni Agi; * Birthday leave as a gift during your birth month; * Weekly climate survey, Sem Climão; * Performance evaluation; * Free telepsychology and telemedicine service through Conexão Saúde; * 6-month maternity leave and 20-day paternity leave; * Dr. Pet: option to enroll your pet in a health plan with up to 20% discount; * Childcare allowance. Agibank is for those who are constantly in **pursuit of knowledge** and never stop, even when everything and everyone is against them. Those who are part of it know that overcoming challenges brings good things for the customer, for the company, and for their own career. Here, we're proud to bring together people who are: **agile, open-minded, courageous, and growth-driven.** Get ready to step completely out of your comfort zone, to receive empathetic yet radically honest feedback, and to turn every challenge into a learning opportunity. At Agibank, the desire to grow runs in our veins, and when this drive unites, it doesn't ask for permission. And the environment makes way for those who turn paths into roads. **Together, we strive for a banking experience that embraces and encourages all Brazilians.** If you felt your heart race just now, Agi might be right for you. **Shall we grow together?**

R. da Paz, 541 - Centro, São Luís - MA, 65020-450, Brazil

Negotiable Salary

Rental Attendant - Movida Rac (São Luiz Airport - MA)642181442304021211

Indeed

Rental Attendant - Movida Rac (São Luiz Airport - MA)

Description: * High school diploma; * Valid and permanent CNH B driver's license; * Proficiency in Microsoft Office Suite; * Experience in customer service (retail experience will be a differentiator). COMPLEMENT: * Availability to work on a 6x1 schedule; * Fixed salary + commission. * Greet customers at the stores, clarifying doubts and striving to exceed their needs and expectations. * Perform sales of additional services offered by the company, * Carry out cash register opening and closing procedures. * Responsible for driving and delivering the vehicle to the customer, providing support and information on the use of services, equipment, and accessories of the rented vehicle; * Check and monitor reservations in the system to organize vehicle availability with the aim of reducing fleet idle time; * Identify and register customers on-site and in the system, verifying and checking documents; * Open, modify, replace, and close contracts in the system and/or individually; * Classify, separate, organize, and forward documents related to rental processes to the store's administrative departments; * Assist in driving the vehicle during customer pickup and return; * Help transfer vehicles between stores and fuel stations and other service providers; * Issue service orders necessary for vehicle availability to support store operations; * Assist in inspecting fleet vehicles, reporting availability/unavailability, and supporting vehicle dispatch processes for maintenance; * Help execute procedures for receiving new vehicles and take all necessary actions to make them available for rental; * Occasionally perform delivery and pickup of rented vehicles, carrying out inspection procedures (check-list); 2510190202501821129

R. da Paz, 541 - Centro, São Luís - MA, 65020-450, Brazil

Negotiable Salary

Sales Telemarketing Agent - São Luís642175497104661212

Indeed

Sales Telemarketing Agent - São Luís

Description: Required: * High school diploma; * Good verbal and written communication; * Basic computer skills; * Proficiency in typing and system data entry. Desirable: * Previous experience in telephone sales or active customer service; * Experience with performance targets and indicators (call volume, conversion rate, average handling time, etc.); * Availability for on-site work. We are looking for Active Telemarketing Agents to join our team. The main responsibility will be contacting customers to offer products, services, or update registration information, focusing on excellent service and achieving targets. * Make outbound calls to customers according to established scripts and targets; * Clearly and effectively present and offer products or services; * Accurately and promptly update information in the system; * Meet productivity and quality targets; * Conduct calls with courtesy, empathy, and active listening; * Report incidents, questions, and suggestions to the immediate supervisor. 2510190202501721015

R. da Paz, 541 - Centro, São Luís - MA, 65020-450, Brazil

Negotiable Salary

RECEPTIONIST (TELEMARKETING)638231252042251213

Indeed

RECEPTIONIST (TELEMARKETING)

**About Superclínica** We are the largest clinic network in the Northeast, focused on providing accessible and high-quality healthcare. We value care for people, good relationships, and excellence in service. **Responsibilities:** * Perform receptive telephone calls; * Schedule consultations, exams, and guide patients regarding clinic services; * Provide clear, courteous, and prompt support and information; * Record interactions and keep the system updated; * Follow internal scripts and procedures, ensuring standardized service; * Assist in patient relationship and communication campaigns. **Requirements:** * High school diploma; * Good verbal and written communication skills; * Ability to interact with the public and convey empathy; * Basic computer knowledge (Office suite and service systems); * Previous experience in call centers or customer service is desirable. **Desired Profile:** * Proactivity, organization, and focus on results; * Teamwork ability; * Attention and active listening; * Enjoy helping people. **What we offer:** * Welcoming and collaborative work environment; * Opportunities for growth and professional development; * Competitive benefits; * Day Off (birthday leave)

R. da Paz, 541 - Centro, São Luís - MA, 65020-450, Brazil

Negotiable Salary