We are part of one of the world’s largest telecommunications groups, committed to delivering the best experience in telephony, internet, and digital solutions for millions of Brazilians. We strive to create a respectful and relaxed environment that fosters employee development through challenges and autonomy. Our purpose is to make the new happen; therefore, we value diversity, believing that different competencies and perspectives make our company more human and innovative. **AFFIRMATIVE ACTION POSITION FOR PCD! – Office Assistant II (PCD) – SÃO PAULO/SP** **Work Schedule:** 5 days on / 2 days off – 12:00 PM to 9:00 PM. Alternating weekends and public holidays, according to the work schedule. **JOB DESCRIPTION:** Responsible for executing judicial and extrajudicial orders related to telephone confidentiality breaches, providing support via an internal system. Supports law enforcement authorities, ensuring compliance with current legislation and internal departmental procedures. The objective is to contribute to society by guaranteeing high-quality service and strengthening institutional relationships, while preserving the company’s reputation with public agencies. **MAIN RESPONSIBILITIES:** * Responsible for screening judicial and extrajudicial orders and preparing confidentiality breach reports, including registration data, IP addresses, IMEI numbers, call history, and scheduling of telephone interceptions. * Sending responses to public agencies via email, in compliance with judicial and extrajudicial orders, as well as providing telephone and email support to law enforcement authorities. **Compensation and Benefits Package:** * Salary: BRL 2,832.00 * Meal allowance: BRL 53.46 per working day * Health insurance: No monthly premium for the primary insured; dependent coverage subject to deduction. * Bradesco Dental Plan * Life insurance – MetLife * Transportation allowance * Profit-sharing program (PPR) of up to 3.6 monthly salaries per year * Employee combo: 30% discount on monthly service fees * Private pension plan * Pharmacy benefit * Daycare assistance: Reimbursement of up to BRL 766.00 per child aged up to 7 years * Assistance for dependents with disabilities: Reimbursement of up to BRL 1,070.00 * Wellhub (Gympass) * Meu Pet Club Minimum Educational Requirement: Bachelor’s degree