Description
Job Summary:
We are seeking a professional to work in technical internal sales, offering comprehensive solutions in electronic security, networking, and automation—ideal for candidates with a consultative profile who enjoy technology.
Key Highlights:
1. Technical internal sales in electronic security and automation
2. Consultative, dynamic profile focused on technology
3. Opportunity for continuous technical learning
We seek a professional to perform technical internal sales, including in-person counter service and remote support via phone/WhatsApp, delivering comprehensive customer solutions based on our product portfolio in electronic security, networking, and automation.
This position is ideal for individuals with a consultative and dynamic profile who enjoy technology, focusing on understanding customer needs and recommending optimal solutions.
**Main Responsibilities:**
Provide customer service at the counter, by phone, and through digital channels
Identify customer needs and offer appropriate technical solutions
Prepare quotations and commercial proposals
Execute sales and track orders
Provide basic technical support on products (pre\-sale)
Suggest product combinations (consultative sales / kits)
Maintain relationships with customers (installers, technicians, companies, and end consumers)
Assist in organizing and restocking products at the counter
Achieve sales targets and commercial KPIs
**Required Qualifications:**
Experience in internal sales, preferably technical
Knowledge of electronic security, networking, electrical systems, or technology is a plus
**Familiarity with the following products is helpful:**
Security cameras (CCTV/IP)
DVR/NVR
Sensors and alarms
Access control
Networking and connectivity
Experience serving installers or technical companies
Experience working in distributors or retail stores within this sector
Familiarity with brands and solutions in the electronic security market
Proficiency with sales systems and tools
Strong communication and negotiation skills
Proactive, agile, and organized profile
Consultative approach (understand before selling)
Strong interpersonal skills
Agility and dynamism in customer service
Interest in continuous technical learning
Results-oriented mindset
**Benefits:**
Commission
Attendance allowance \+ Transportation allowance
**Work Schedule:**
Monday to Friday, from 7:45 AM to 12:00 PM and from 1:30 PM to 6:00 PM
**Work Location:**
**Neighborhood:** São Luiz
**City:** Criciúma
**State:** Santa Catarina