




Job Summary: Responsible for front desk procedures, reservations, events, messaging, and restaurant, bar, Icafé, and room service support. Key Highlights: 1. Customer service across various hospitality areas 2. Development of front desk and organizational skills 3. Focus on agility, empathy, and communication **Code:** 8382 **Job Title:** Hospitality Agent **Location:** Criciúma \- SC **Unit:** TRU Criciúma **Work Modality:** On-site **Professional Level:** Operational **Minimum Education:** Currently pursuing a bachelor's degree **Area of Operation:** Front Desk **Employment Type:** Permanent **Job Responsibilities:** Responsible for front desk procedures, reservations, events, messaging, and restaurant, bar, Icafé, and room service support. **Required Competencies:** Agility, empathy, communication, organization, attention to detail, hospitality. **Required Knowledge:** Experience in the field is preferred **Additional Information:** Shift schedule: 6 days on, 1 day off, from 11:00 to 19:20. Additional: Cash drawer handling.


