Commercial Supervisor

Description

Job Summary: We are seeking a professional to supervise sales and customer service teams in the telecommunications industry, with a focus on leadership and performance development. Key Highlights: 1. Proven experience in supervising sales and customer service teams 2. Proficiency in analyzing performance metrics and setting goals 3. Excellence in communication and leadership Description: Apply quickly via email: Requirements and Qualifications: * Proven experience supervising sales and customer service teams in the telecommunications industry * Proficiency in analyzing performance metrics and setting goals * Knowledge of CRM and ERP systems used in the industry * Excellent verbal and written communication skills, with a focus on leadership * Availability for regional travel and occasional events Desirable: * Certification in Sales Management or Coaching * Experience with marketing automation tools * Knowledge of advanced negotiation techniques * Proactive, results-oriented profile * Ability to conduct team training sessions Responsibilities and Duties: * Achieve monthly and quarterly sales targets, with a minimum 10% increase compared to the previous period * Ensure high customer satisfaction rates, maintaining an NPS above 70 * Implement team development plans to improve performance by 15% annually Benefits: Educational Incentive, Commission Work Schedule: Monday to Friday, from 8:00 AM to 12:00 PM and from 2:00 PM to 6:00 PM; Saturdays from 8:00 AM to 12:00 PM. Knowledge: Education: Bachelor's Degree — (Organizational Administration / Financial Administration / Communication / Ethics and Citizenship / Prevention and Health / Digital Inclusion (Office Suite) / Corporate Sociology / Business Law / Human Resources).,commercial,management,leadership,sales — Not specified 2511240202461705967