Description: * Bachelor's degree in Information Technology, Information Systems, or related field, currently pursuing. * Prior experience providing support for Warehouse Management Systems (WMS). * Solid knowledge of technologies related to databases, networks, and operating systems. * Problem-solving and critical analysis skills. * Excellent communication skills and ability to work in a team. This WMS Support Analyst 1 profile describes a professional dedicated to ensuring the stability and effectiveness of the warehouse management system, playing an essential role in the company’s technological infrastructure. The WMS (Warehouse Management System) Support Analyst 1 plays a critical role in maintaining and providing technical support for the company’s warehouse management system. This professional is responsible for ensuring the operational efficiency of the WMS, identifying and resolving technical issues, and providing support to end users. Key Responsibilities: * Technical Support: * Respond to and resolve WMS-related support requests, ensuring prompt responses and effective solutions. * Diagnose and resolve technical issues, collaborating with other technical team members when necessary. * Configuration and Maintenance: * Perform basic WMS configurations according to company requirements. * Ensure integrity and security of data stored in the system. * Collaborate with the development team to implement improvements and updates to the WMS. * Problem Analysis: * Proactively monitor WMS performance, identifying potential issues before they impact operations. * Communication and Collaboration: * Collaborate closely with operations, logistics, and IT teams to understand requirements and ensure efficient WMS integration. * Maintain clear and effective communication with end users, informing them about updates, resolved issues, and operational procedures. 251229020249826743