**VP** B2B **BOARD** TCLOUD OPERATIONS **Work location:** Barueri – SP **Work model:** Hybrid We are seeking a Senior Analyst to support project and operations management in the utilities sector, with a focus on water. The professional will be responsible for monitoring operational performance, supporting indicator control, and contributing to the execution and continuous improvement of implementation and operations processes. **Responsibilities and duties** **Responsibilities and duties** ----------------------------------- * Support project and operations management in the water segment, with emphasis on control and execution; * Monitor schedules, costs, performance indicators (SLAs), and delivery quality; * Consolidate information and prepare managerial reports to support decision-making; * Conduct critical analyses of operational data and propose process improvements; * Collaborate with technical areas, suppliers, and field teams to ensure operational effectiveness; * Contribute to achieving project goals, demonstrating a proactive attitude and results orientation. * Support the technical development of the solution for the client * Work directly onsite at the client’s facilities when required * Provide technical support to field teams **Requirements and qualifications** **Requirements and qualifications** ------------------------------ * Experience in operations, implementation, or projects within the telecommunications and/or utilities sectors, preferably water; * Knowledge of schedule control, SLAs, and operational performance analysis; * Analytical ability, organizational skills, and autonomy to manage multiple concurrent tasks; * Collaborative profile, with strong communication skills and delivery focus; * Willingness to travel. **Additional information** Here’s what we offer you: At Vivo, we spare no effort in supporting and valuing our employees. These are not only excellent benefits—but also flexible ones. • Choose the ideal benefit for you and your dependents via a digital platform offering various categories including Gym, Meal Voucher (VR), Food Voucher (VA), Pharmacy Allowance, Medical Assistance, Dental Assistance, and Life Insurance; • Corporate mobile phone. Yes—a brand-new smartphone for you! • Unlimited voice and data plan! Yes—unlimited! On Brazil’s best mobile network, even faster with Vivo’s 5G! • An exclusive Vivo offer with special discounts on landline, broadband, TV, and apps; • Eligibility for an annual bonus or Profit Sharing Program (PPR); • Plan your future through our Private Pension Plan; • Have children? You’ll receive a subsidy to help cover school, daycare, or nanny expenses; • Thrive in an environment that respects your personality, dress style, individuality—and where you can be authentically yourself. \#VemdeVocê • Work remotely up to two days per week. \#Mobility • Enjoy flexible working hours; • Take a day off (Day Off) to celebrate your birthday; • Join one of the largest corporate volunteer programs, enabling you to transform the world; • Benefit from our Educational Development Program, featuring partnerships with educational institutions offering discounts, certifications, and online courses; • Accelerate your career through our Internal Recruitment Program, both in Brazil and abroad—as we operate in over 17 countries! \#VivoMinhaCarreira • Access numerous initiatives designed to enhance your physical, emotional, and social well-being! Here, we have \#VivoBemEstar, encouraging our team to adopt healthy habits and improve quality of life! Available to our employees are consultations with nutritionists, psychologists, social workers, telemedicine services, and much more! • All our job openings are open to persons with disabilities and/or rehabilitated individuals. We foster a culture that values diversity, differences, and people’s potential! \#VivoDiversidade \#VemPraVivo We are Telefónica Tech, the Telefónica Group’s global provider of Cloud, IoT, and Big Data services—now leading not only in telecommunications but also in the technology market. Our purpose is to **Digitalize to Connect** people, businesses, and society as a whole—building a more connected nation and transforming the lives of Brazilians. We aim to expand our customers’ autonomy, personalization, and real-time choices—placing them in full command of their digital lives, securely and reliably—all backed by the quality only the Telefónica Group delivers. To make this possible, we rely on a highly certified and specialized team—one that grows every day! We lead the digital transformation journey and are embracing the most innovative and collaborative ways of working. We believe the path to delivering the best customer experience begins with delivering an outstanding employee experience. We believe diversity—encompassing people, experiences, cultures, behaviors, skills, and attitudes—is a competitive advantage, reflecting the society in which we live. We run an internal program built upon five pillars: Gender, LGBTQIAP+, Race, Persons with Disabilities (PcD), and Age 50+. This program ensures a more inclusive culture and a diverse, representative workplace. We are a technology company inspired by diversity and innovation—one that offers space for everyone, supports differences, and embraces inclusion. \#VempraTTech