Job Summary: We are seeking a Ramp Agent to provide in-person and personalized service to passengers, crew members, and customers, ensuring service excellence and airport safety. Key Highlights: 1. In-person and personalized service to passengers and crew members. 2. Support in boarding, deboarding, and check-in processes. 3. Ensure compliance with operational and safety procedures. Business Management and Human Resources Consulting is looking for a Ramp Agent in São Roque. AB Virtual Management is a company that provides customized virtual assistance across all areas, including HR, finance, customer service, and administrative support. Its specialized team handles administrative tasks, enabling entrepreneurs to focus on growing their business. **Responsibilities:** Provide in-person and personalized service to passengers, crew members, and customers, ensuring service excellence and high-quality standards. Offer support in boarding, deboarding, check\-in, and general terminal guidance. Organize passenger flow, ensuring compliance with airport operational and safety procedures. Maintain constant communication with internal departments such as Operations, Security, Maintenance, and Flight Coordination. Record information, incidents, and requests in internal systems and reports. Assist customers with specific needs by providing prompt, courteous, and efficient solutions. Strictly adhere to operational protocols, aviation safety regulations, and service standards. Collaborate effectively to ensure a positive and safe experience for airport users. High school diploma required. Prior experience required. **Compensation and Benefits:** * Salary: 1\.970,00 * Food Allowance * Meal Voucher * Chartered Transportation * Transportation Voucher * Hazard Pay * Medical Assistance * Dental Assistance Total Pass. Zenclub. **Additional Information:** * Employment Type: Permanent \- On-site. * Schedule: Full-time * Shifts: 07:30–15:30, or 15:30–23:30, or 23:30–07:30. Rotating 5x1 schedule.
João Silva
Indeed · HR
João Silva
Indeed · HR
