**Description:** Bachelor's degree in Hospitality Advanced English or Spanish 1 to 3 years of experience in the role Proficiency in Microsoft Office suite Always present guests and intermediary clients with the best reservation options available, according to daily conditions and strategies. Provide all necessary information to customers at the time of booking. Ensure accurate entry of reservations into the PMS system, following the procedures outlined in the reservation manual. Enter rate agreement contracts into the primary system according to sales negotiations. Coordinate with Front Desk and Events departments when necessary to ensure guests' stays proceed smoothly. Conduct negotiations for group reservations. Strategically promote additional revenue opportunities during reservations, such as UpSelling, Early Check-in, and Late Checkout. Monitor availability to open or close sales channels, preventing overbooking. 2511260202401887258