**Responsibilities and Main Activities:** Freight cost verification Handling emails and WhatsApp messages Phone support Printing and delivering reports to the production team Preparing various reports Entering freight payment requests into the system Order portal / Customer Service inquiries Sending complaint reports Tracking loading manifests and deliveries **Technical Requirements:** Completed high school education Intermediate Excel proficiency Strong communication skills and proactivity Prior experience in this role is a plus Senior system experience is desirable **Employment Type:** CLT (Consolidated Labor Laws) **Working Hours:** Monday to Friday, from 8:00 AM to 5:48 PM, with availability to work on holidays if required. **Work Location:** Itapecerica da Serra **Minimum Education Level:** High School (Secondary Education) Willingness to travel