Apprentice

Description

Job Summary: We are seeking a motivated professional to humanize the patient's journey, provide guidance, clarify questions, and optimize care in an environment focused on personal development. Key Highlights: 1. Humanize the patient's journey and provide a welcoming experience. 2. Guide and clarify patients' questions with a friendly reception. 3. Optimize patient care and identify improvements. Dr. Consulta is a primary care company — market leader in São Paulo. We are looking for a motivated individual ready to learn and take their first career steps, to join our growing team! If you identify with the mission of creating and maintaining a safe, healthy, people-focused, and inclusive environment for everyone, this opportunity is for you. **Schedule:** 5x2: Monday to Friday **Location:** Medical centers across various regions (central, south, east, north, and west zones) **We offer a comprehensive benefits package to take care of you:** * Medical Assistance provided according to your eligibility * Meal Voucher and Food Voucher for your daily meals * TotalPass for your physical well-being * Transportation Voucher to facilitate your commute * Daycare Assistance, as per CLT regulations, to support early childhood education * Dr. Consulta Card with exclusive health benefits * Educational Benefit to invest in your development **RESPONSIBILITIES AND DUTIES:** * Humanize the patient's journey within the Medical Center, providing a welcoming and efficient experience; * Guide and clarify patients' questions upon arrival, ensuring a friendly and informative reception; * Approach patients at the end of their appointment to evaluate the experience provided and identify improvement opportunities; * Assist in care processes related to your role, always aiming to optimize patient care; * Ensure compliance with PEC (Standard of Excellence and Control) procedures in all activities related to your role. **REQUIREMENTS AND QUALIFICATIONS:** * Completed High School; * Basic computer skills; * Higher education enrollment preferred. If you possess the above competencies, we are looking for a professional like you! And if this role doesn’t match your profile, feel free to share it and make a difference. **At Dr. Consulta, we believe respect and diversity are essential to creating an environment where everyone can be authentic. We value the uniqueness of all individuals, including People with Disabilities, Race, Ethnicity, Age, Gender, Beliefs, Sexual Orientation, and Gender Identity. \#BeYourselfHere** Minimum Education Level: High School (Secondary Education) * Transportation Voucher * Meal Voucher * Medical Assistance * Daycare Assistance * totalpass * Food Voucher