Description
When you think about your career, what comes to mind? Purpose? Collaboration? Being a protagonist who makes a difference? At PagBank, we have all this—and much more.
We’re looking for people who proudly wear the jersey—individuals eager to simplify people’s financial lives and boost businesses!
Interested in a career that yields greater rewards? **Check out this opportunity and \#JoinPagBank!**
**Responsibilities and duties**
* Plan and distribute field service requests to field technicians; monitor and support them during on-site visits.
* Receive, control stock, and conduct inventory audits.
* Assist with triaging card readers and reverse logistics.
* Collaborate with field technicians on organizing and executing administrative tasks.
* Manage and update service records and technical reports.
* Coordinate scheduling of technical visits and equipment logistics.
* Serve as the liaison between the field team and the central office.
* Help resolve issues and communicate with customers.
* Act as backup for field activities, performing technical visits and on-site support when required.
**Requirements and qualifications**
* Completed high school education.
* Proficiency in Excel.
* Experience in route planning.
* Strong customer service and control skills.
**Additional information** **To stand out in this role, it would be great if you also had:**
* Prior experience in administrative or technical support roles.
* Organizational and time management skills.
* Strong verbal and written communication skills.
* Ability to work independently and collaboratively.
You might know us from our card machines or memorable commercials—but we’re so much more!
Every day, we develop products and solutions inspired by our purpose: simplifying the financial lives of individuals and businesses.
We strive to transform how people manage money—opening new possibilities for them to achieve their dreams. **How do we do all this?**
**With people**
We’re a team that plays together! Here, we value all forms of diversity—including race/ethnicity, gender, age, origin, persons with disabilities, sexual orientation, family composition, and aesthetics.
**With technology**
A disruptive and innovative spirit is in our DNA: we’re part of UOL Group, a 100% Brazilian company, a pioneer in the internet space since 1996, transforming people’s lives for over two decades.
**With one unified culture**
We foster a strong, unique culture that pushes us beyond limits—fueling continuous growth and ensuring the longevity of our business.
**We are one of the largest digital banks in the country and among the most profitable fintechs in the segment.**
**To experience all this, you’ll enjoy a comprehensive benefits package that truly makes a difference:**
* Meal allowance and/or food voucher.
* Health and dental insurance.
* Life insurance.
* Partnerships with TotalPass and ZenKlub.
* Extended maternity and paternity leave.
* Childcare assistance.
* Up to 50% discount on postgraduate programs and MBAs offered by leading institutions such as FIA, FAAP, and PUCRS.
**And more:**
* No dress code: wear whatever makes you feel comfortable and confident.
* \#BirthdayOff: A paid day off on your birthday.
* Baby Gift: A gift for newborns.
**Interested in a career that yields greater rewards?** Join our unbeatable team!
**\#JoinPagBank.**