Collections Analyst

Description

Job Summary: The Collections Analyst will ensure clear and ethical financial agreements, maintaining the company’s financial health and driving growth through strategic relationship-building and communication. Key Highlights: 1. Humanized approach to collections and payment negotiations. 2. Operation with integrity, discipline, and excellence in every process. 3. Strong culture, high-performance team, and consistent recognition. At Instituto Deândhela, we don’t just teach productivity, high performance, and communication. **We transform stories.** And now, we’re looking for someone who transforms numbers, deadlines, and agreements into tangible results. **Your Impact in the Game** ----------------------- As a Collections Analyst, you’ll be responsible for ensuring financial agreements flow with clarity, ethics, and excellence — keeping the company’s health strong and enabling ID to grow even faster. Here, collections is not just about collections: it’s about relationships, strategic communication, and an owner’s mindset. **What You’ll Do** ------------------------ * Conduct proactive and reactive collections with a humanized approach; * Negotiate and establish payment agreements; * Monitor delinquency, generate reports, and support decision-making; * Maintain organized and up-to-date records; * Communicate\-clearly and promptly with clients and internal departments; * Operate with integrity, discipline, and excellence in every process. **Profile We’re Seeking** ----------------------- * Organization; * Clear and firm communication, without losing empathy; * Ability to maintain emotional control and focus; * Discipline and attention to detail; * Owner’s mindset \+ quick reasoning; * Enjoy working with goals and metrics. **Why ID Is the Best Place for Your Growth** --------------------------------------------------- Here you’ll find: * Wellhub (Gympass); * Health insurance; * On-site meal allowance; * Birthday day off; * Internal mental health program (4 sessions with a psychotherapist); * Access to Mundo Memorável (our e-learning platform); * Freedom with responsibility; * Strong, vibrant, and memorable culture; * High-performance team that plays together; * Consistent recognition; * An environment where those who want to grow… grow A LOT. **Hiring Model** ------------------------- PJ (Service Provider) On-site at Alphaville/SP **How to Apply** ---------------------- pessoasecultura@deandhela.com.br (11\) 98474\-1708 Minimum Education: High School (Secondary Education)