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Job Summary: We are seeking a communicative professional to work in customer service, product organization, and visual merchandising support—delighting customers and strengthening the brand. Key Highlights: 1. Cheerful, welcoming environment with opportunities for professional growth 2. Values diversity, respect, ownership mindset, and teamwork 3. Focus on affordable fashion and high-quality customer service **\#JOINCAEDU** For **50 years**, we have operated in the **fashion retail sector**, driven by our purpose to **share our best to dress happier stories**. We operate across **São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais**, with over **100 stores** and a passionate team dedicated to what they do. At **Caedu**, we believe in a **cheerful, welcoming environment full of development and professional growth opportunities**. We value **diversity**, **respect**, an **ownership mindset**, and **teamwork**, because we know that **together, we are stronger**. Here, we believe affordable fashion and excellent customer service go hand in hand! If you are communicative, enjoy serving and delighting customers, and possess a keen eye for maintaining organization and reinforcing our brand identity, this opportunity is for you! If you want to join a purpose-driven company with solid values and room to grow, **join Caedu!** **Responsibilities and Duties** **What will your activities be?** **Restocking and Organization:** Ensure products are always available and properly displayed in aisles, counters, walls, floors, and shelves, performing restocking as needed or per supervisor’s instructions. **Sales Area Maintenance:** Keep the sales area consistently organized, verifying that products are correctly processed (hangers, security tags, labels, and pricing) and making necessary adjustments such as relabeling, reissuing labels, and quantity verification. **Visual Merchandising:** Support implementation of VM concepts by assisting in window displays, wall arrangements, and floor compositions, following the manual and supervisor’s guidance to ensure attractive and strategic product presentation. **Promotion of Financial Products:** Approach and guide customers regarding the **Caedu Card** and other **financial products and services**, presenting benefits and encouraging adoption—all while prioritizing customer experience and satisfaction. **Customer Service:** Greet customers warmly, attentively, and efficiently, assisting them in product selection and providing clear information about merchandise and available services. **Focus on Satisfaction:** Act with empathy and proactivity, striving to resolve inquiries and supporting supervisors in resolving situations—ensuring an outstanding shopping experience and strengthening customer relationships. **Requirements and Qualifications** **Must-Haves:** * Completed high school education. * Experience in sales and general customer service. * Basic Microsoft Office skills. **Additional Information** **What do we offer?** Medical Assistance Dental Assistance Transportation Allowance Profit Sharing (PLR) (per internal policy) Birthday Day Off Discounts on Caedu products Educational partnerships SESC membership Pharmacy partnership Gympass Telemedicine Better Maternity Program – Comprehensive support throughout the most special period in our mothers’ lives. Personal counseling program Career development path Online learning platform **For 50 years, we have transformed fashion retail with style, quality, and affordability.** We operate across São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais, with 100 physical stores and an e-commerce platform serving all of Brazil. Here, you’ll find a cheerful, welcoming environment brimming with opportunities for professional growth and development. If you seek challenges, value ethics and respect, embrace an ownership mindset, and believe that together we are stronger, **join Caedu!**
