#### **About the position:** Ensuring that company assets are properly cared for and protected is fundamental to the business. The Loss Prevention Agent I is tasked with being the eyes of the unit, providing security to customers and employees. This professional is attentive, careful, organized, and engaged—indispensable for this role. #### **Main responsibilities:** * Control operational procedures and processes, applying the company’s Code of Ethics as a foundation; * Receive goods and interact with third parties, participating in internal and external audits; * Monitor inventories conducted at the store, alongside the department supervisor; * Carry out loss prevention services—including theft, loss, and misplacement of merchandise—through electronic monitoring and internal surveillance; * Define corrective actions for vulnerable areas; * Aim to prevent total losses, in accordance with the company’s established targets; * Guide customers on various situations related to departmental activities; * Serve customers according to the service standards required by the company; * Comply with all operational procedures required for the position. #### **Desirable qualifications (preferred):** * Prior experience in loss prevention; * Ability to identify and propose improvements to security processes; #### **Benefits:** * Family Health Assistance Network * Telemedicine and Telepsychology * Dental Plan * Benefits Club * Pharmacy Discounts * Benefit Card * Incentive Programs * Life Insurance * Funeral Assistance * Pregnancy Monitoring * Nursing Room, Changing Room, and Rest Room * On-site Meals or Meal Voucher * Career Development Plan * Discounts on Partner Websites #### **Work schedule and hours:** * Rotating 6-day workweek with 1 day off; * 7 hours and 20 minutes per day.