Collections and Customer Service Assistant

Description

Job Summary: Collections and Customer Service Assistant responsible for public contact, bill generation, and assistance in the collections workflow. Key Highlights: 1. Customer service via WhatsApp and website 2. Assistance in the collections workflow 3. Filling out spreadsheets and reports **Job: Collections and Customer Service Assistant** **Job Responsibilities:** * Customer service via WhatsApp and website; * Issuing duplicate payment slips; * Assistance in the collections workflow; * Filling out spreadsheets and reports. **Requirements:** * Completed high school education (mandatory); * Basic knowledge of Word, Excel, and other computer programs; * Enjoy interacting with the public; * Friendly, amiable, communicative, and empathetic. **Employment Type:** * Full-time * Permanent CLT contract **Salary:** * R$ 2\.000,00 to R$ 2\.250,00 per month **Benefits:** * Medical assistance * Dental assistance * Meal allowance * Food voucher * Transportation allowance **Working Hours:** * Monday to Friday * 8-hour shift **Additional Compensation:** * 13th salary Employment Type: Full-time, Permanent CLT contract Compensation: R$2\.000,00 \- R$2\.250,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Food voucher * Transportation allowance