**VP** B2B **BOARD** TCLOUD OPERATIONS **Workplace:** Berrini/Barueri – SP **Work Model:** Hybrid **Responsibilities and Duties** **Responsibilities and Duties** ----------------------------------- * Serve as the technical reference for AMI water projects, ensuring technological, methodological, and operational alignment across all project fronts; * Provide technical support and leadership to implementation, operations, and maintenance teams, guiding processes, standardization, and best practices in smart metering; * Ensure consistent and reliable data integration across all involved systems (AMI, GIS, ERP, billing, field service, analytics, etc.); * Guarantee data governance and quality (data quality), including integrity, consistency, completeness, and timeliness of information used by internal departments and customers; * Develop, validate, and enhance advanced diagnostic, automation, and early fault-detection tools for meters, communication networks, and AMI infrastructure; * Conduct advanced system performance analyses to identify patterns, anomalies, and improvement opportunities using analytics, machine learning, and generative AI techniques; * Translate business and customer needs into technical and functional requirements for automations, integrations, and new features; * Define, monitor, and evolve strategic KPIs for the AMI ecosystem, guiding executive and operational decisions; * Support technical evaluation of vendors, technologies, architectures, and solutions, contributing to strategic decisions and technology roadmaps; * Coordinate equipment, system, and integration testing, homologation, and validation, ensuring compliance with technical and operational requirements; * Lead the development of technical documentation, strategic reports, root-cause analyses, and systemic action plans; * Ensure continuous improvement of operational processes and O&M routines, driving efficiency, performance, and predictability; * Deliver advanced technical training to internal and customer teams, disseminating knowledge and strengthening the project’s operational maturity; * Represent the project technically in executive meetings, decision-making forums, and interactions with strategic partners and industry technical events. **Requirements and Qualifications** ### **Requirements and Qualifications** * Proven experience in the utilities sector, preferably in sanitation, with knowledge and hands-on involvement in AMI and/or hydrometry, smart metering, or water measurement infrastructure projects; * Solid experience in system integration (AMI, GIS, ERP, billing, field service, IoT platforms, BI/analytics) and data quality management; * Advanced analytical capability, including proficiency in data analysis techniques, KPI interpretation, pattern identification, and structured problem solving; * Knowledge of AMI communication models and architectures (RF, NB-IoT, LoRaWAN, IPv6, mesh networks, concentrators, head-end systems) is desirable; * Experience with analytical tools, dashboards, and, optionally, AI/ML models applied to AMI system operations and maintenance; * Ability to provide technical leadership to multidisciplinary teams and communicate effectively across levels — field, operations, engineering, IT, and executives; * Capacity to structure processes, define technical standards, and implement continuous improvement practices; * Familiarity with project management methodologies (agile or traditional) and O&M routines; * Excellent communication skills, technical clarity, and ability to translate complex topics into practical guidance; * Bachelor’s degree in Engineering, Computer Science, Information Systems, or related fields; postgraduate studies or specialization are a plus; * English proficiency is desirable for interaction with international partners and technical documentation; * Willingness to travel. **Additional Information** Here’s what we offer you: At Vivo, we spare no effort in supporting and valuing our employees. These are not just excellent benefits—they’re also flexible. • Choose the ideal benefit for you and your dependents through a digital platform offering various categories: Gym, Meal Voucher (VR), Food Voucher (VA), Pharmacy Assistance, Medical Assistance, Dental Assistance, and Life Insurance; • Corporate mobile phone—yes, a brand-new smartphone for you! • Unlimited voice and data plan—yes, unlimited! With Brazil’s best mobile network, even faster with Vivo’s 5G! • An exclusive Vivo offer with special discounts on landline, broadband, TV, and apps; • Eligibility for an annual bonus or Profit-Sharing Plan (PPR); • Plan your future through our Private Pension Plan; • Have children? You’ll receive a subsidy to help cover school, daycare, or nanny expenses; • Work in an environment that respects your personality, dress style, individuality—you can be authentically yourself. #VemdeVocê • Work remotely up to two days per week. #Mobility • Enjoy flexible working hours; • Take a day off (Day Off) to celebrate your birthday; • Participate in one of the largest corporate volunteer programs to help transform the world; • Benefit from our Educational Development Program, featuring partnerships with educational institutions offering discounts, certifications, and online courses; • Accelerate your career through our Internal Recruitment Program—within Brazil or abroad, as we operate in over 17 countries! #VivoMinhaCarreira • Access multiple initiatives designed to improve your physical, emotional, and social well-being! Here, we have #VivoBemEstar, encouraging our team to adopt healthy habits and enjoy a better quality of life! Services available to our employees include nutritionist consultations, psychologists, social workers, telemedicine, and more! • All our job openings are open to people with disabilities and/or rehabilitated individuals. We foster a culture that values diversity, differences, and people’s potential! #VivoDiversidade #VemPraVivo We are Telefónica Tech, the global provider of Cloud, IoT, and Big Data services within the Telefónica Group—now a leader not only in telecommunications but also in technology. Our purpose is to **Digitalize to Bring Closer** people, businesses, and society as a whole—building a more connected nation and transforming the lives of Brazilians. We aim to expand our customers’ autonomy, personalization, and real-time choices—putting them in control of their digital lives with security, reliability, and the quality only the Telefónica Group delivers. To make this possible, we rely on a highly certified and specialized team that grows every day! We lead the digital transformation process and connect with the most innovative and collaborative ways of working. We believe that delivering the best experience to our customers starts with delivering an excellent experience to our employees. We believe diversity—in people, experiences, cultures, behaviors, skills, and attitudes—is a key differentiator that reflects the society we live in. We run an internal program built on five pillars: Gender, LGBTQIAP+, Race, Persons with Disabilities (PcD), and 50+—to ensure a more inclusive culture and a more diverse, representative workplace. We are a technology company inspired by diversity and innovation, offering space for everyone, supporting and embracing differences. #VempraTTech