Description
Job Summary:
A professional responsible for organizing the dining area, greeting customers, providing courteous service, taking and serving orders, as well as handling bill settlement and cleaning the premises.
Key Highlights:
1. Attentive and efficient customer service
2. Proficiency in service techniques and etiquette
3. Organization and hygiene of the environment
**RESPONSIBILITIES**
* Organize the Dining Area: arrange tables and chairs;
* Prepare and replenish utensils, plates, glasses, cutlery, and napkins.
* Greet customers, present the menu, and suggest combos and promotions.
* Provide courteous and efficient customer service.
* Accurately record orders and transmit them to the kitchen or bar.
* Serve food and beverages following proper etiquette techniques, ensuring orders are delivered correctly.
* Bill Settlement: verify consumption and process payments.
* Final Cleaning: sanitize the premises and properly dispose of waste at the end of the shift.
**COMPETENCIES**
* Assertive Communication: speak clearly and politely, and listen attentively to customer requests.
* Hygiene and Food Safety: basic knowledge of food handling and environmental organization.
* Service Techniques: ability to set tables, serve food, wines, and sparkling wines, carry trays safely, and elegantly remove dishes.
* Accurately record orders and transmit them to the kitchen or bar via systems or order slips.
Minimum Education: High School (Secondary Education)