**About IT UNIVERSE** We are a renowned company in the IT market with more than 15 years of history. An integrator of IT solutions with a broad portfolio of products and services, we operate in companies of various sizes and are present in Brazil, the United States, and Mexico. **What guides us?** * Happiness \- Promoting happiness within our company is our daily mission. Happy people live longer, are more optimistic, and perform better at work. Happiness drives results. * Viewing our clients, partners, and employees as the main contributors to project success and company growth. * Ethical relationships bring prestige and recognition, which are the greatest assets a company can have. * We always strive to provide the best customer service experience. * The pursuit of new technologies is a daily effort. Keeping up with market evolution is the key to delivering excellence. **Responsibilities and duties** * Collaboration: working in diverse teams with people from different specialties to achieve a single objective, always focusing on what is best for our business in the long term; * Operate in all stages of the sales funnel; * Implement the strategic plan for growth; * Identify and deliver opportunities to drive base expansion; * Develop actions to enhance lead generation; * Receive and organize marketing leads; * Conduct research on leads; * Investigate lead characteristics and identify their needs; * Confirm whether the lead has potential to become a customer; * Promote lead engagement through follow\-ups; * Hunter and Farmer. **Requirements and qualifications** * Business experience: Familiarity with all or some of the key Technology areas: Knowledge of IT Services (Service Desk, Field Service, NOC, SOC, and Critical Mission Projects); * Marketing: Experience with customer acquisition and retention channels and methodologies, as well as associated costs and their relationship with the value generated by them; * Business Development: Understanding of digital assets that can be sold to partners and their pricing; presentation skills. Knowledge of RFPs, RFIs, and price quotations; * Agile Methodologies: understanding of agile principles and the different methodologies based on them, and how to apply them in different contexts to optimize value creation; * Prioritization: Ability to structure, develop, and follow a prioritization process focused on high-impact opportunities; provide IT Universe leadership with a clear view of priorities; * Decision factors must consider business impact, both short and long term; * Be comfortable leading meetings with senior management and executives to present and close high-level customized solutions (IT Boutique). **Additional information** Feedback 1:1 monthly between leader and team member, fostering a transparent and high-performance culture. We discuss development and give/receive feedback for a lasting relationship ; PDI \- Individual Development Plan: created jointly between leader and team member for personal growth; Training (individual and team-based); Leadership Development Program (LDP): encouragement to develop future leaders. Relaxed environment, colleagues who may become your friends, coffee available anytime, numerous benefits, inspiring leaders, and various trainings to help you grow in your professional career. And there's more! In addition to working at our headquarters, you will also have the opportunity to work at our clients' sites. ;)