Systems Manager – Collections

Description

Job Summary: Bradesco is seeking a Systems Manager to work in Credit Recovery Management, leading teams, managing resources, and ensuring software development quality. Key Highlights: 1. Administrative and career management of employees 2. Support in removing blockers from squads 3. Disseminating and adopting quality practices in development **About Bradesco** Bradesco is one of Brazil's largest financial groups, with a history marked by pioneering spirit and innovation. Through our broadly diversified portfolio of financial products, banking services, and insurance offerings, we contribute to individuals' aspirations and the sustainable growth of businesses and society. Join our financial ecosystem and impact the experience of millions of people! At Bradesco, we value diversity in all its forms. Therefore, our job openings are open to everyone, regardless of gender, race, sexual orientation, disability, age, or any other characteristic. Learn more at https://banco.bradesco/html/classic/sobre/index.shtm **Responsibilities and Duties** What is our Department of Systems (DS) team? We enable IT solutions that ensure harmonious operation among business-support systems, maintaining a structured and technologically up-to-date application architecture while meeting business requirements with high availability and performance. Work model: Hybrid – 3 days onsite Unit: Osasco – SP **Your Day-to-Day** As a Systems Manager – Collections, you will work in Credit Recovery Management, with the following main responsibilities: * Administrative, career, and development management of employees involved in the ecosystem; * Support in removing blockers from squads involved in the ecosystem; * Resource allocation management across squads, including third-party vendors; * Monitoring of current agile and performance indicators; * Supporting the overall ecosystem’s delivery commitments; * Disseminating and adopting quality practices throughout the development process; * Optimally assigning professionals across squads to achieve project objectives. **Requirements and Qualifications** What do you need to have or know? * Prior experience in people management and demand management roles; * Experience with system development methodologies and software construction processes; * Quality practices in software construction; * Technology solution design; * Project Management (PMI, Agile); * Lean methodology; It would be a plus if you have: * AZ-900, DP-900, SC-900, or AI-900 certifications. **What We Offer** At Bradesco, we value health and well-being, offering an extensive benefits portfolio to all our employees: * Profit Sharing (PLR) or Bonus: Based on position eligibility* * Health Insurance * Dental Insurance * Life Insurance * Food Allowance * Meal Voucher * 13th Food Basket * Total Pass * Transportation Voucher (optional enrollment) * Discounts on products and services from partner companies * Private Pension Plan (optional enrollment, with financial contribution from Bradesco Organization) * Viva Bem Bradesco: Health, well-being, and quality-of-life program * Unibrad: Bradesco Corporate University * Fee Waivers: Special conditions on various products and services * Childcare or Babysitter Assistance * Extended Paternity Leave: 20 days * Maternity Leave: 180 days, with supportive care from pregnancy through postpartum