SOC Operations Manager

Description

Job Summary: We are seeking a Cybersecurity Operations Manager to lead a specialized team, ensuring operational excellence and alignment with industry best practices. Key Highlights: 1. Leadership of a specialized cybersecurity team 2. Focus on governance, processes, and innovation in cybersecurity 3. Strategic involvement in risk management and client relationship management *Logicalis values diversity and offers equal opportunities to all qualified candidates, regardless of gender, race, sexual orientation, disability, or any other characteristic.* We are \#ArchitectsOfChange. We help thousands of companies transform and succeed in a digital world. We believe technology can change the world and make it a better place to live, promoting a culture aligned with our values: integrity, innovation, excellence, partnerships, and empowerment. Visit our website: http://www.la.logicalis.com. We are looking for a **Cybersecurity Operations Manager** to lead a highly specialized team delivering cybersecurity services to clients across multiple industries. This role will be responsible for ensuring operational excellence, alignment with market-leading frameworks such as MISP and MITRE ATT\&CK, risk management, and integration with SIEM platforms and ITSM tools. **Responsibilities and Duties** Responsibilities and duties: **Key Responsibilities** * **Team Management**: Lead professionals across Junior, Mid-level, Senior, and SIA (Security Advisor) levels. * **Governance and Processes**: Ensure adherence to recognized cybersecurity best practices and frameworks (MISP, MITRE ATT\&CK). * **Operations and Monitoring**: Oversee operations on SIEM platforms including Sentinel and Splunk, and integration with ITSM tools such as ServiceNow and JIRA. * **Risk Management**: Coordinate processes for risk identification, analysis, and mitigation. * **Client Relationship Management**: Serve as the escalation point and ensure service delivery excellence. * **Strategic Planning**: Define goals, KPIs, and strategies for continuous service improvement. * **Incident Management**: Ensure rapid and effective response to critical incidents. * **Innovation and Evolution**: Promote new offerings, solutions, and innovations to enhance service delivery efficiency, quality, and portfolio expansion. Requirements and Qualifications: **Technical Competencies** * In-depth knowledge of **Cybersecurity**. * Experience managing multidisciplinary teams (N1, N2, N3, SIA). * Knowledge of **Threat Intelligence**, log analysis, and incident response. * Familiarity with **compliance and governance** (ISO 27001, NIST, LGPD). **Behavioral Competencies** * Inspirational leadership and ability to engage teams. * Clear and effective communication with clients and stakeholders. * Data-driven decision-making. * Strategic vision and results orientation. * Ability to perform under pressure and in dynamic environments. **Mandatory Requirements** * **Education**: Bachelor’s degree in Information Technology, Engineering, Information Security, or related fields. * **Experience**: In cybersecurity and leadership roles. * **Intermediate English proficiency** (spoken and written) * Availability to work in a hybrid model (Barueri) **Desirable Certifications** * **CISSP** (Certified Information Systems Security Professional). * **CISM** (Certified Information Security Manager). * **CEH** (Certified Ethical Hacker). * **CompTIA Security\+**. * SIEM-specific certifications (Microsoft Sentinel, Splunk). * ITIL certifications (for ITSM integration). **Differentiators** * Experience in **corporate client service management**. * Knowledge of **Cloud Security** (Azure, AWS). * Experience in **security automation and orchestration**. **Requirements and Qualifications** **Mandatory Requirements** * **Education**: Bachelor’s degree in Information Technology, Engineering, Information Security, or related fields. * **Experience**: In cybersecurity and leadership roles. * **Intermediate English proficiency** (spoken and written) * Availability to work in a hybrid model (Barueri) **Desirable Certifications** * **CISSP** (Certified Information Systems Security Professional). * **CISM** (Certified Information Security Manager). * **CEH** (Certified Ethical Hacker). * **CompTIA Security\+**. * SIEM-specific certifications (Microsoft Sentinel, Splunk). * ITIL certifications (for ITSM integration). **Differentiators** * Experience in **corporate client service management**. * Knowledge of **Cloud Security** (Azure, AWS). * Experience in **security automation and orchestration**. **Additional Information** **Our Benefits:** Health insurance Dental insurance Meal and food allowance Private pension plan Life insurance Childcare assistance Transportation allowance Professional Support Program Totalpass Birthday Off Work from Anywhere #### **Join the Architects of Change team!** We are over 7,000 people transforming realities through technology and talent. Here, every contribution matters. We embrace diversity, collaboration, and continuous learning in a flexible environment that encourages professional development. We work with technologies driving the future, such as 5G, Data Analytics, IoT, Cloud, and Security. Our journey began in 1997 in the UK, and we continue accelerating progress in an ever-changing digital world, with innovation, inclusion, and sustainability at the core of our culture. **Why Logicalis?** * Continuous professional development * Diverse, inclusive, and collaborative culture * Open dialogue and teamwork * Commitment to well-being and work-life balance * Recognition for achievements **Here, you don’t just build a career—you help build tomorrow.** Come be an Architect of Change! Apply now and take the next step in your future.