IT Manager

Description

Job Summary: The IT Manager will lead the technological evolution of a premium growing brand, focusing on stability, security, scalability, and data to support B2C/B2B and omnichannel growth. Key Highlights: 1. Transform IT into a business performance lever 2. Lead the evolution and maintenance of core systems 3. Focus on execution and stakeholder management PACCO is a fast-growing Brazilian premium brand, and we are seeking an IT Manager to lead our technological evolution, ensuring stability, security, scalability, and reliable data to sustain B2C/B2B and omnichannel growth. The Challenge: You will be responsible for transforming the IT function into a true business performance lever: prioritization, governance, core platforms, integrations, data/BI, and cybersecurity/LGPD—with a strong emphasis on execution. **Responsibilities and Duties** **Responsibilities and Duties:** * Develop and execute the IT Master Plan (12–24 months) and demand governance (ROI, SLAs, prioritization). * Lead the evolution and maintenance of core systems: E-commerce, ERP/Fiscal, OMS/WMS/TMS, CRM/CS, and integrations (APIs/iPaaS). * Build and strengthen Data/BI capabilities (single KPI layer: sales, margin, CAC/ROAS, inventory, OTIF, returns, NPS). * Lead Information Security and LGPD compliance (IAM/MFA, access control, backups/DR, incident response). * Manage vendors, contracts, and budget (Capex/Opex), pursuing efficiency and scalability. * Build and develop the team (internal + partners): data, integrations, infrastructure/security, and support. **Requirements and Qualifications** **Requirements and Qualifications:** * Proven leadership experience (managerial level) in IT within retail, e-commerce, consumer goods, or logistics environments. * Hands-on experience with ERP + operations + integrations + data. * Hands-on, results-oriented profile with excellent stakeholder and vendor management skills. * Executive-level understanding of security/LGPD. **Preferred Qualifications** * Experience with Shopify/ecosystem, OMS/WMS, customer service CRM. * Implementation experience with data/BI platforms and KPI governance. * Experience supporting omnichannel expansion and complex integrations. **Additional Information** * Medical and Dental Assistance; * Meal Allowance; * Transportation Allowance or parking; * On-site cafeteria and daily fresh fruit; * Totallpass; * Life Insurance; * University Partnership Program; * Employee discount on products; * Workplace gymnastics; * Birthday voucher for PACCO product purchases; * Annual bonus based on company performance and individual evaluation. We are expanding and looking for professionals to join our team—come be part of the PACCO team! At PACCO, we embody a modern, authentic lifestyle, actively engaged in current topics related to food and beverage consumption both at home and outside. We aim to improve health through home-cooked food consumption. We value strong relationships and exceptional customer service. We seek individuals committed to continuous professional growth. Our employees are encouraged to broaden their horizons and develop autonomy to overcome challenges in an inclusive environment. Candidates must be dynamic and eager to learn how a socially and environmentally conscious company operates.