Job Summary: FIT Group is seeking a charismatic and attentive Hostess to deliver warm customer service—greeting guests and organizing the dining room flow with enthusiasm and customer focus. Key Highlights: 1. Warm and charismatic customer service 2. Focus on hospitality and customer delight 3. Collaborative environment with growth opportunities **Ready to take the lead at our pit lane?** If you possess charisma, attention to detail, and enjoy delivering **warm customer service** right from the starting line, this role is for you! At **FIT Group**, the **Hostess** sets the tone of the experience: greeting our guests, managing dining room flow, and ensuring every journey begins with lightness and enthusiasm—like a perfectly aligned car ready for its first lap. Here, we value individuals with **presence**, **affectionate communication**, and **full focus** on the **customer**. If you’re passionate about hospitality, maintain rhythm through organization, and shine with genuine enthusiasm, **join us on the track!** Team radio is already connected. Now **we just need you** at the starting grid. **Responsibilities and Duties** As a **Hostess** at **FIT Group**, you will be the primary link between our customers and the **gastronomic experience** we offer. Your main responsibilities and duties include: **Greeting and Welcoming Guests** * Greet customers warmly and energetically, ensuring a light and welcoming arrival. * Manage the waiting queue efficiently and attentively. * Escort guests to their tables, ensuring order and smooth flow in the dining room. * Provide initial information about the menu and restaurant operations. **Managing Flow** * Monitor table occupancy and communicate status updates to leadership. * Coordinate seamlessly with servers and waitstaff to ensure consistent service pace. * Observe and address guest needs during the first minutes of their experience. **Operational Support** * Support promotional activities, activations, and special events with professionalism and clarity. * Maintain a clean, organized, and FIT-standard reception area. * Alert leadership to any inconsistencies in flow or guest journey. **Requirements and Qualifications** We seek a professional who identifies with our purpose and possesses the following qualifications: * **Organizational Values:** **Discipline** that strengthens us, **Security** in every action, **Gratitude** that connects us, **Vibration** that inspires. * **Technical Skills:** Clear **communication**, **friendliness**, and **proactivity** in customer interactions. * **Behavioral Skills:** **Organization**, lightness in public interaction, and **focus on operational fluidity**. * **Knowledge:** Completed **High School**, interest in customer service, **hospitality**, and **customer delight**; proficiency in other **languages** is a plus. * **Preferred Experience:** Prior experience in **restaurant reception** or customer service is advantageous. **Additional Information** **Work Location:** Dino Restaurant at Florianópolis Airport **Salary:** R$ 2\.117,48 **Benefits:** Transportation allowance + on-site meal benefit + tips **Work Schedule:** 12x36 **Available Shifts:** **Afternoon Shift:** 11:00 AM to 11:00 PM For over 25 years, **FIT Group** has connected people through gastronomy and exceptional service. Our portfolio includes recognized brands such as Living HNK, Rokkon Comida Oriental, Qualycon, Fit Food, and Kopenhagen—located in airports and strategic locations across Brazil. Our culture is driven by four core values that strengthen us: **discipline**, **security**, **gratitude**, and **vibration**. We focus on the customer—but with equal care toward those who make it all happen: our team members. Here, the environment is collaborative, light-hearted, and full of opportunities for those eager to grow. At FIT Group, every challenge is a learning opportunity, every achievement is celebrated, and every professional is valued for their contributions. We are continuously seeking individuals who share our purpose and wish to help create unique experiences. If you want to work in a place that recognizes talent, invests in development, and believes in the power of outstanding service, **your next step starts here**. Explore open positions and join this journey.
João Silva
Indeed · HR
João Silva
Indeed · HR
