**Receptive Customer Service (SAC)** We are seeking professionals to work in **customer support for internet and telecommunications services.** The main objective of this position is **to understand the customer's needs and handle customer requests**, providing appropriate solutions and ensuring a positive experience. **Key responsibilities:** * Provide receptive customer service focused on SAC; * Identify reasons for contact and act strategically to assist the customer; * Offer alternatives and solutions according to the customer's request; * Ensure service quality and compliance with operational performance indicators. **What we seek:** * Strong communication skills and proactivity; * Availability to work starting at 2:30 PM; * Availability for a rotating 6x1 schedule with alternating weekend days off; * Experience with banking products will be considered a plus. **What we offer:** * Fixed salary \+ variable bonus of BRL 350.00 \+ benefits; * Growth opportunities; * Dynamic and collaborative environment; If you enjoy challenges and aspire to professional growth, this opportunity is for you! Employment type: Permanent CLT contract Compensation: BRL 1,625.33 per month Benefits: * Medical assistance * Dental assistance * Childcare allowance * Corporate agreements and commercial discounts * Life insurance * Meal voucher * Food voucher * Transportation voucher Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
