Browse
···
Log in / Register
Job Summary: We are seeking a dynamic, highly accountable Senior Analyst to manage reverse logistics projects and serve as the strategic link between clients and internal departments, ensuring excellence. Key Highlights: 1. Leadership in reverse logistics project management 2. Strategic engagement with clients and internal teams 3. A dynamic environment focused on innovation and customer experience **Simpress is the market-leading company in IT equipment and solutions outsourcing, recognized for transforming its clients’ technology infrastructure into operational efficiency. With a constant innovation ecosystem, Simpress delivers not just machines—but intelligence and productivity to businesses of all sizes.** To sustain this leadership, **Simpress seeks talents who embrace our core pillars:** **Engagement and Learning:** We value curious professionals committed to continuous growth and hungry for knowledge. Here, advancement stems from the willingness to learn and the courage to tackle new challenges. **Results Orientation:** We work with clear goals and a high-performance culture. We seek professionals driven by metrics (KPIs), who understand that excellence in execution keeps us at the top. **Passion for People and Innovation:** We believe technology only makes sense when it serves people. Therefore, we value those who enjoy teamwork, share ideas, and see innovation as a tool to simplify everyday life. **Customer-Centricity:** Our compass is our client’s success. We seek professionals with empathy and strategic vision to ensure every delivery, every support interaction, and every touchpoint adds real value to the business of those who trust Simpress. If you seek a dynamic environment where innovation is the norm and customer focus is the priority, Simpress is the right place to build your career and achieve extraordinary results. **Responsibilities and Duties** **We seek a dynamic professional with strong ownership mindset to operate at the core of our asset return operations. As a Senior Analyst, you will be the focal point for medium- and large-scale projects, ensuring reverse logistics proceeds smoothly, strategically, and within agreed timelines. You will not merely execute tasks—you will be the leader who aligns internal departments and clients to guarantee delivery excellence.** ### **Key Responsibilities** * **Project and Client Management:** Lead medium- and large-scale projects, managing a portfolio of approximately 50–60 clients simultaneously. * **Strategic Interface:** Actively participate in client meetings to guide return workflows and align expectations. * **Logistics Planning:** Plan asset collection, coordinating dates and capacity with partner departments—Services and Transportation. * **Schedule Adherence:** Update weekly schedules and rigorously meet client-communicated pickup deadlines. * **Executive Reporting:** Periodically report process status, progress, and risks to coordinators and managers of involved departments. * **Internal Coordination:** Serve as the liaison between client needs and Simpress’s operational capabilities, negotiating feasible service windows. **Requirements and Qualifications** * **Ownership Mindset:** Ability to own end-to-end processes, assume responsibility for outcomes, and proactively anticipate risks to management. * **Proactivity and Leadership:** Essential to identify bottlenecks and pursue solutions before they become critical issues. * **Assertive Communication:** Skill to confidently navigate both technical operations and executive/client meetings with clarity and assurance. * **Organization and Time Management:** Ability to prioritize tasks across a large portfolio without compromising reporting quality. * **Prior experience in Reverse Logistics**, Asset Management, or B2B Customer Service. * **Proficiency in Microsoft Office** (especially Excel for KPI tracking and scheduling). **Additional Information** Check out the benefits included in this journey: Profit Sharing (PLR): Above-market recognition, rewarding achievements built together. Health & Well-being: Medical and dental coverage for employees and dependents; Telemedicine with no copayment; Mental Health and Healthy Eating Programs; Wellhub. Meal or Food Allowance. Birthday Day Off. Development: Sim Universidade—the corporate university offering courses and learning paths that foster continuous learning and professional growth; Educational partnerships with recognized institutions. Employee Referral Program: Great referrals to join us are duly recognized.
