Job Summary: A professional responsible for managing the delivery sales channel, with a focus on the iFood platform, optimizing processes and driving digital sales. Key Highlights: 1. Strategic management of the delivery sales channel with focus on iFood 2. Development and execution of effective promotional campaigns 3. Performance analysis and continuous optimization of results The professional will be responsible for managing the delivery sales channel, focusing on the iFood platform, ensuring operational efficiency, process optimization, and revenue growth. They will directly handle performance analysis, develop commercial strategies, and implement initiatives to boost sales in the digital channel. **Key Responsibilities:** * **iFood Platform Management:** Continuous monitoring of performance metrics, conversion rates, delivery times, customer reviews, and marketplace positioning. * **Commercial Strategy Development:** Design and implementation of promotional campaigns to increase brand relevance on the platform. * **KPI Analysis:** Evaluation of sales reports, average order value, canceled orders, and repeat order rate to optimize outcomes. * **Menu and Pricing Management:** Adjustments to pricing and product mix to maximize profitability and competitiveness within the iFood platform. * **Operations Integration:** Close collaboration with store teams to optimize food preparation and delivery processes, ensuring service efficiency and quality. * **iFood Relationship Management:** Regular communication with iFood’s team to explore new opportunities, partnerships, and exclusive campaigns. * **Team Training and Engagement:** Ensuring consultants are trained to meet service standards and operational efficiency requirements. **Requirements and Qualifications:** ✅ Prior experience with the iFood platform, including familiarity with its tools and best practices for sales growth. ✅ Experience in the delivery and food service sectors, preferably within franchise networks or high-volume operations. ✅ Analytical skills to interpret performance metrics and adjust strategies based on results. ✅ Knowledge of digital marketing and promotions on the iFood platform, including offers, coupons, and ranking strategies. ✅ Experience in franchising (preferred), with understanding of challenges and opportunities within structured franchise networks. ✅ Basic knowledge of pricing, COGS, and menu engineering (preferred) ✅ Dynamic, proactive, and results-oriented profile, with strong negotiation and problem-solving skills.