Store Operator

Description

Job Summary: Responsible for product restocking and organization, visual merchandising, promotion and offering of financial products, and customer service. Key Highlights: 1. Cheerful and welcoming environment with opportunities for growth 2. Focus on customer satisfaction and relationship strengthening 3. Values diversity, respect, and teamwork **\#JOINCAEDU** For **50 years**, we have operated in the **fashion retail** sector with the purpose of **sharing our best to dress happier stories**. We are present in **São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais**, with over **100 stores** and a passionate team. At **Caedu**, we believe in a **cheerful, welcoming, and opportunity-rich environment for professional development and growth**. We value **diversity**, **respect**, **ownership mindset**, and **teamwork**, because we know that **together we are stronger**. If you want to join a purpose-driven company with strong values and room to grow, **join Caedu!** **Responsibilities and Duties** **What will your activities be?** **Restocking and Organization:** Ensure products are always available and properly displayed in aisles, counters, walls, floors, and shelves, performing restocking as needed or per supervisor’s instructions. **Sales Area Maintenance:** Keep the sales area consistently organized, verifying that products are properly processed (hangers, alarms, labels, and pricing) and making adjustments when necessary—such as relabeling, reissuing tags, and quantity verification. **Visual Merchandising:** Support implementation of VM concepts by assisting in window displays, wall arrangements, and floor compositions, following the manual and supervisor’s guidance to ensure attractive and strategic product presentation. **Promotion and Offering of Financial Products:** Approach and guide customers regarding the **Caedu Card** and other **financial products and services**, presenting benefits and encouraging adoption—all while prioritizing customer experience and satisfaction. **Customer Service:** Greet customers warmly, attentively, and promptly; assist them in selecting products; and provide clear information about available merchandise and services. **Focus on Satisfaction:** Act with empathy and proactivity, always seeking to resolve inquiries and support supervisors in addressing situations—ensuring an excellent shopping experience and strengthening customer relationships. **Requirements and Qualifications** **Must Have:** * Completed high school education. * Experience in sales and general customer service. * Basic Office software proficiency. **Additional Information** **What do we offer?** Medical Assistance Dental Assistance Transportation Allowance Profit Sharing (Per internal policy) Birthday Day Off Discounts on Caedu products Educational Partnerships SESC Membership Pharmacy Partnership Gympass Telemedicine Better Maternity Program – Dedicated support throughout the most special period in our mothers’ lives. Personal Guidance Program Career Path Program Online Learning Platform **For 50 years, we’ve transformed fashion retail with style, quality, and accessibility.** We operate in São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais, with 100 physical stores and an e\-commerce platform serving all of Brazil. Here, you’ll find a cheerful, welcoming environment full of opportunities to grow and develop professionally. If you seek challenges, value ethics and respect, possess an ownership mindset, and believe that together we are stronger, **join Caedu!**