Relationship Assistant

Description

Job Summary: We are seeking an Administrative Relationship Assistant with knowledge of pension-related processes and maternity leave benefits to manage client requests with empathy and professionalism. Key Highlights: 1. Prompt and courteous customer service via WhatsApp and phone calls. 2. Customer portfolio management and relationship strengthening. 3. Accurate and organized execution of administrative tasks. We are looking for a candidate for the role of Administrative Relationship Assistant who possesses solid knowledge of administrative procedures and regulations related to maternity leave benefits, and who can efficiently manage client requests with empathy and professionalism. About Us: At G7, we stand out for our excellence in delivering comprehensive pension advisory services. Our mission is to provide a smooth and successful journey for our clients, and we seek professionals who share this vision. **Responsibilities and Duties** * Provide customer service via WhatsApp and phone calls, ensuring clients receive prompt and courteous assistance. \* Clarify doubts, deliver clear and concise information, and offer personalized support tailored to clients' needs. \* Manage a customer portfolio, ensuring continuous follow-up and strengthened relationships. * Perform administrative tasks related to the customer portfolio, such as data organization and precise, organized document archiving. **Requirements and Qualifications** * Approximately 2 years of experience. * Experience in customer relations and administrative roles. * Excellent verbal and written communication skills. * Intermediate-level Microsoft Office proficiency. * Resilience to work towards targets. * Ability to learn from feedback. * Organized, communicative, and focused profile capable of building and maintaining excellent client relationships. **Additional Information** * Fixed salary + commission. * Fixed: R$2\.100,00\. * Commission: Up to R$1\.000,00\. * CLT employment contract. * Fully on-site work - Alphaville. * Working hours: Monday to Friday, business hours. * Meal allowance. * Transportation/Mobility allowance. * Access to over 280 certified courses (Gupy Platform - Corporate Education). The Growth 7 Business Group exists to uphold the philosophy that: We are better when we LEARN, we evolve when we PRACTICE what we learn, and we grow as professionals and individuals when we ADVANCE with this knowledge. Is this also your life philosophy? Explore our opportunities and join our team!