BACKOFFICE ASSISTANT

Description

Job Summary: Professional to monitor technicians, prepare reports, manage service tickets and technology incidents. Key Highlights: 1. Brazilian technology company with over 20 years of innovation 2. Focus on adaptable solutions and exceeding customer expectations Hello, we are Faiston! A Brazilian technology company that has been transforming and inspiring through this sector for over 20 years. Our primary objective is to provide adaptable solutions to our users, fulfilling their needs and exceeding their expectations. Have you ever considered working at one of Brazil's most innovative technology companies? Then Faiston is the right place for you! WHO WE ARE \- Faiston \| Evolution is the revolution **The responsibilities of the professional in this position will include:** * Tracking with assigned technician; * Preparing activity reports; * Opening, monitoring, and closing service tickets; * Managing open incidents, including the corresponding support ticket number. **For this position, we require you to have:** * Completed high school education; **Learn about our benefits:** * Medical assistance; * Dental assistance; * Life insurance; * Transportation allowance; * Meal allowance or food allowance; * Partnerships with educational institutions; * Psychological, legal, social, and financial assistance; * Partnership with SESC; **The work location for this position is:** * Barueri\- SP