Description
Job Summary:
Responsible for providing customer and sales representative support and assistance, call routing, forwarding logistics requests, and executing internal departmental processes.
Key Highlights:
1. Customer and sales representative support and assistance
2. Logistics incident routing
3. Execution of internal departmental processes
**JOB DESCRIPTION: ADMINISTRATIVE ASSISTANT – SALES SUPPORT**
Center Fertin is a wholesale distributor operating in the construction materials sector since 1983.
Our objective is to offer the market’s top brands at competitive prices and, above all, deliver high-quality service—always positioning ourselves as the best choice for our customers. To achieve this, we maintain a competent team operating both internally and externally, and conduct the majority of our deliveries using our own fleet, with qualified drivers and assistants.
Every customer matters here! That is why each business relationship is handled with due care.
**Job Description:**
Responsible for providing customer and sales representative support and assistance, call routing, forwarding logistics requests, and executing relevant internal departmental processes.
**Responsibilities**
* Telephone support for sales representatives;
* Telephone customer service;
* Processing exchanges;
* Sending emails;
* Time management;
* Logistics incident routing;
* Mailing packages via postal service.
**Work Location**
Rod. Raposo Tavares, 21615 - KM21, **Cotia** - SP, 06709-015.
**Compensation + Benefits**
Salary: R$ 2,112.92
* Transportation allowance;
* Health insurance (provided after probationary period);
* Company product purchases deducted from payroll;
* Life insurance;
* Breakfast provided by the company.
**Working Hours**
44-hour workweek
From 8:00 AM to 5:48 PM
1-hour lunch break + 15-minute coffee break at the start of the shift
**Employment Type:** Full-time, Permanent CLT contract
**Desired Profile**
* Education: Completed high school (Required)
* Basic/intermediate Excel proficiency (Required)
* Basic Office suite knowledge (Preferred)
**Selection Questions:**
* What is your level of Excel proficiency?
* Do you have experience with administrative routines?
Minimum Education: Bachelor's degree