Negotiation Assistant

Description

Job Summary: Student debt handling and negotiation, seeking financial solutions to ensure continuity of studies. Key Highlights: 1. Focus on debt regularization and student retention. 2. Negotiation of payment methods and deadlines for financial solutions. 3. Communicative, resilient, and persuasive profile for challenges. **Opportunity: Negotiation Assistant (University Collections)** ------------------------------------------------------------------- **Are you articulate, results-oriented, and motivated by hitting targets? We are looking for a communicative professional to join our collections team!** **In this role, you will serve as the primary contact point between the institution and students, identifying optimal financial solutions to support their continued studies.** **Your responsibilities will include:** ------------------------- * **Conducting in-person and WhatsApp-based interactions focused on debt regularization.** * **Negotiating payment methods and deadlines, always prioritizing student retention.** * **Working toward daily and monthly revenue collection targets.** * **Updating the internal system with negotiation statuses.** **What we seek:** ------------------- * **Experience in collections, sales, or negotiation (an advantage if in the education sector).** * **Excellent written communication skills and responsiveness on WhatsApp.** * **Resilient, persuasive, and challenge-driven profile.** * **Availability for fully in-person work.** **General Information:** ----------------------- * **Schedule: Monday to Friday.** * **Work model: In-person.** * **Compensation: Fixed salary \+ Performance-based bonus/commission.** Minimum Education: High School (Secondary Education) * Medical assistance * Total Pass * Meal allowance * Food voucher * Transportation voucher * Day Off * Commissions * Life insurance * Childcare assistance * Family salary * Career development plan * Dental assistance