Description
Job Summary:
Opportunity to engage in contacting, negotiating, and monitoring portfolios of delinquent customers, following Ultravita's official collections playbook.
Key Highlights:
1. Strategic debt negotiation with customers
2. Collaborative environment with growth opportunities
3. Results-oriented approach and organized routine
We currently have an opening at Ultravita — this could be the opportunity you've been waiting for!
Your Day-to-Day Responsibilities:
* Contact delinquent customers via phone, WhatsApp, and e\-mail;
* Negotiate payment terms, amounts, and conditions respectfully and strategically;
* Update information and reports in the system;
* Support the team in monitoring customer portfolios;
* Adhere strictly to Ultravita's official collections playbook.
What We’re Looking For:
* Strong verbal and written communication skills;
* Proactive, organized, and results-driven profile;
* Discipline in managing daily routines and controls;
* Experience in customer service or collections is a plus (but not mandatory).
What We Offer:
* Fixed salary of R$ 1\.750,00;
* Meal voucher (VR) of R$ 30.00 per day;
* Transportation allowance;
* Personal day off (Day Off);
* Performance bonus;
* Collaborative environment with real growth opportunities.
Working Hours: Monday to Friday, from 9 a.m. to 7 p.m.
Location: Osasco – SP
Employment Type: Full-time, CLT permanent contract
Compensation: R$1\.200,00 \- R$1\.800,00 per month
Benefits:
* Meal voucher
* Transportation allowance
Work Location: On-site