Collections Analyst

Description

Job Summary: Collections Analyst focused on active and amicable collections, negotiation of payment terms and methods, and updating internal systems. Key Highlights: 1. Active and amicable collections activities 2. Negotiation of payment terms and methods 3. Updating internal systems We are seeking a Collections Analyst to conduct active and amicable collections from clients. About Us: At G7, we stand out for excellence in providing comprehensive pension advisory services. Our mission is to deliver a smooth and successful journey for our clients, and we seek professionals who share this vision. **Responsibilities and Duties** * Conduct active collections from clients via phone, e-mail, and WhatsApp. * Manage the portfolio of delinquent accounts, tracking and recording all negotiations conducted. * Negotiate payment terms and methods, ensuring mutually beneficial agreements for both the company and clients. * Update the internal system with information regarding payments and collection agreements. **Requirements and Qualifications** * Approximately 2 years of experience in collections. * Excellent verbal and written communication skills. * Intermediate-level Microsoft Office proficiency. * Experience in client relationship management and customer service (preferred). * Resilience to work under performance targets. * Ability to learn from feedback. * Organized, communicative, and focused profile, capable of building and maintaining excellent client relationships. **Additional Information** * Fixed salary + commission. * Fixed: R$2.441,00. * Average total compensation including commission: R$3.500,00. * CLT employment contract. * 100% on-site work - Alphaville. * Working hours: Monday to Friday, business hours. * Meal allowance. * Transportation or mobility allowance. * Access to over 280 certified courses (Gupy Platform - Corporate Education). Growth 7 Business Group exists to uphold the philosophy that: We are better when we LEARN, we evolve when we PRACTICE what we learn, and we grow as professionals and individuals when we ADVANCE with this knowledge. Is this also your life philosophy? Explore our opportunities and join our team!