Administrative Assistant and Customer Service Representative

Description

Job Summary: Customer service and administrative professional for a travel agency, providing support in sales, post-sales, and internal operations. Key Highlights: 1. Full customer support at all stages 2. Administrative routine assistance and document organization 3. Collaboration with sales and operations teams A travel agency is seeking an Administrative Assistant and Customer Service Representative in Carapicuíba. **Responsibilities:** Provide in-person, telephone, and digital channel customer service for the travel agency, supporting customers throughout the entire sales and post-sales process. Assist with administrative routines, including physical and digital document organization and control. Support the issuance and verification of travel reservations, quotations, and service contracts. Update customer, supplier, and partner records in internal systems. Support sales and operations teams in tracking requests and trips. Record information in spreadsheets and systems, ensuring accurate data entry. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Meal Allowance * Meal Voucher * Transportation Voucher **Additional Information:** * \#UrgentOpening * Employment Type: Hybrid — hybrid work model. * Candidates from Barueri, Osasco, Jandira, or Itapevi are also eligible for this position. * Duration: Full-time * Working Hours: Business hours. Monday to Friday.