Description: Job Description We are looking for a Sales Operator to actively or passively contact customers through online communication channels. Follow customer service scripts, guidelines, and procedures. Present information about the company’s products or services. If you are an attentive professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! \#JoinBrisanet What will your day-to-day look like? * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area performance indicators when necessary; * Actively participate in organizational meetings and commitments, when requested; * Use individual and collective safety equipment when required; * Perform other duties related to the position, according to departmental needs and leadership direction; * Actively or passively contact customers through online communication channels; * Present information about the company’s products or services; * Conduct outreach to retain customers seeking cancellation prior to installation; * Conduct budget audits; * Create and/or update customer records in systems; * Follow customer service scripts, guidelines, and procedures. What we’re looking for in this opportunity: * Completed high school education; * Skills in sales techniques, negotiation techniques, and customer prospecting and retention, plus basic computer knowledge, customer service experience, and Digital Marketing; * Basic Computer Skills. Preferred qualifications: * Completed or ongoing undergraduate degree with at least 1 year of sales experience; * Familiarity with Google tools (Sheets, Docs) and MS Office suite (Word, Excel, PowerPoint). At the Brisanet Group, you’ll find: * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical workplace—meaning you are the protagonist of your own career!; * Meal allowance (Headquarters via cafeteria; Branches via Alelo card); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Up to 60% discounts at Higher Education institutions. 2601010046291602429