Description
Job Summary:
A Technical Support professional to provide on-site support, respond to service requests, perform maintenance, and configure IT equipment.
Key Highlights:
1. Provide on-site technical support to users
2. Perform preventive and corrective maintenance on IT equipment
3. Configure and support printers, scanners, and network devices
An IT solutions company is seeking a Technical Support professional in Rondonópolis (Industrial District).
3AM IT is an IT solutions company specializing in consulting, software development, and technical support services for companies across various industries.
**Responsibilities:**
Provide on-site technical support to users at assigned locations. Respond to technical incident tickets and service requests according to registered demands. Perform preventive and corrective maintenance on desktops, notebooks, and peripherals. Install, configure, and replace IT equipment. Perform OS formatting and installation. Configure and support printers, scanners, and network devices. Ensure compliance with SLAs, internal procedures, and IT policies.
Previous roles such as Support Analyst, Technical Support Specialist, Support Consultant, or Support Technician may indicate alignment with some of the responsibilities of this position.
**Desired Qualifications:**
**Education:** Incomplete Technical Diploma
**Experience:** Relevant experience required
**Compensation and Benefits:**
* Salary: 2\.800,00
* Benefits disclosed during the interview stage.
**Additional Information:**
* Contract: PJ \- On-site.
* Duration: Full-time
* Schedule: 7:00 AM to 7:00 PM\. Shift pattern: 12×36\.