Join the team of Yellow Blood Heroes! Our purpose is to Make the World a Safer Place, and we will not stop until we achieve it, because we are tireless and think positively. What is our passion? Caring for everyone—be they customers, the planet, or our employees—because people matter to us. We work so that people can live peacefully, both in their physical and digital environments, to generate a positive impact on their personal and professional lives. With over 40 years of history, present in 31 countries and with more than 160\.000 employees worldwide, we are one of the world’s leading private security companies, offering Integrated Security Solutions tailored to our customers’ needs. None of our history would be possible without a team of heroes; therefore, we develop specific programs daily to attract new talent and promote our professionals’ careers through continuous training and internal growth opportunities. Every day, we strive to deliver innovative security based on the market’s most advanced solutions. In Brazil, the Prosegur Group operates through three business lines: Segurpro, Prosegur Cash, and Cipher. Experience an outstanding journey by participating in a 100% digital selection process, as we have dedicated teams ensuring quality, security, and humanization at every stage! **Diversity \& Inclusion at Prosegur** Each of us perceives the world differently. Yet one thing must be common to all: respect. We believe that diversity of perspectives and experiences ensures a distinctive work environment! The "We Are All Heroes" Program – Diversity and Respect reinforces and supports our commitment to Respect and Inclusion, while raising awareness and knowledge among all our Heroes. We believe diverse teams can deliver exceptional results and further drive our innovative culture. Explore this job opportunity at **Segurpro/Cash**, and if you meet the position requirements, APPLY NOW. * This vacancy is open to individuals with or without disabilities. If you are a person with a disability (PwD) and meet the requirements and are interested, join our Yellow Blood Heroes team and become a protagonist in a success story! **KEY RESPONSIBILITIES:** * External customer service (phone and e\-mails). * Strong interpersonal skills, as you will interact with the entire team. * Prompt response capability. * Proactive problem-solving attitude. * Excellent written communication for external and internal customer correspondence. * Report verification. * Data reconciliation using Excel. * Relationship management with internal and external customers. * Monitoring and tracking of documentation delivery schedules. * Control and organization of performed activities to ensure adherence to deadlines and final product quality. * Other duties relevant to the department. **MANDATORY REQUIREMENTS FOR APPLICATION:** * Bachelor’s degree completed or in progress (not mandatory) * Basic knowledge in Human Resources (HR routines, familiarity with labor documents: payroll, time cards, FGTS, INSS, and administrative routines). * Intermediate Excel proficiency required (VLOOKUP, Pivot Tables, SUMIF, etc.) * Flexible availability regarding working hours; * Must reside in Belo Horizonte or its metropolitan region. **WORK LOCATION: BELO HORIZONTE \- MG**
João Silva
Indeed · HR
João Silva
Indeed · HR
