Description
Job Summary:
Responsible for in-person, telephone, and WhatsApp customer service; front desk organization; appointment scheduling; payment collection; course presentations; and enrollment processing.
Key Highlights:
1. In-person support for students, guardians, and visitors
2. Administrative assistance and front desk organization
3. Enrollment processing and follow-up with prospective candidates
***Job Responsibilities:***
* Provide in-person, telephone, and WhatsApp support to students, guardians, and visitors;
* Organize the front desk and provide administrative support to the team;
* Schedule appointments and manage calendars for classes, meetings, and events;
* Collect payments and issue receipts/proof of payment;
* Present courses and clarify questions regarding methodology and fees;
* Process enrollments and conduct follow-up with prospective candidates (follow\-up).
***Requirements:***
* Strong communication skills, friendliness, and professional demeanor;
* Organizational ability, proactivity, and attention to detail;
* Basic computer skills (Word, Excel, and email);
***Working Hours:***
* Afternoon and evening shifts, including Saturday mornings.
Employment Type: Full-time CLT
Compensation: R$1\.700,00 \- R$3\.000,00 per month
Benefits:
* Education allowance
* Partner agreements and commercial discounts
* Transportation voucher
Work Location: On-site